Strategic Account Manager: Growth, Renewal & Adoption Leader

Rippling; Dublin; Híbrido; EUR 60 000 - 90 000; Tempo integral

Resumo da oferta

Rippling, Dublin-based, is seeking a self-driven account manager to own a portfolio of customers and drive adoption, retention, and revenue growth across Rippling’s back-office HR products.

You will engage stakeholders, run consultative discovery and demos, manage a cross-functional lifecycle, and build a proactive pipeline for cross-sells and renewals, while guiding customers to maximize product value.

Qualificações

• 3+ years of SaaS experience in account management, sales, or quota-c carrying customer success.
• Consistently met/exceeded quota via new product sales and upgrades.
• Consultative discovery and demo meetings with a structured sales process.
• Proven success building and maintaining long-term commercial relationships.

Responsabilidades

• Proactively engage customers at key lifecycle events such as go-live and renewals.
• Consult with clients to understand HR, IT, Finance and workforce needs.
• Navigate strategic sales with multiple stakeholders through remote/in-person meetings.
• Negotiate procurement and contract execution as part of account management.
• Build and manage a pipeline of cross-sells, upgrades, and renewals to meet targets.
• Demonstrate Rippling product knowledge via adoption playbooks and Prospecting.
• Partner with product, support, and operations to ensure customer success.
• Act as an entrepreneurial partner, maximizing product adoption for each customer.

Conhecimentos

SaaS account management

Quota-carrying sales

Strong communication

Relationship management

Strategic selling

Descrição da oferta de emprego

Rippling, Dublin-based, is seeking a self-driven account manager to own a portfolio of customers and drive adoption, retention, and revenue growth across Rippling’s back-office HR products.

You will engage stakeholders, run consultative discovery and demos, manage a cross-functional lifecycle, and build a proactive pipeline for cross-sells and renewals, while guiding customers to maximize product value.