Strategic Account Manager — Growth & Partnerships

Etihad Airways; Dublin; On-site; EUR 45,000 - 70,000; Full time

Job summary

Etihad Airways in Dublin seeks a proactive sales professional to perform, coordinate and execute sales activities for assigned accounts, monitor market and competitors, and help achieve sales targets contributing to profitability. You will develop plans, manage relationships, negotiate contracts, and ensure CRM data is current, while representing Etihad as a trusted advisor to major accounts in Ireland.

The role requires a mix of sales acumen, customer service excellence, and industry knowledge,

Qualifications

• Bachelor’s degree with 3 years of relevant sales experience.
• Experience managing multiple stakeholders from various departments.
• Commercial and analytical work experience.
• Mix of sales acumen, customer service excellence, and industry knowledge.
• Own vehicle and valid driver’s license.
• Eligible to live and work in Ireland.

Responsibilities

• Define, agree and execute plan of sales activity to ensure targets are reached using all the available tools, data and insights provided by Sales Strategy and Planning.
• Analyse the market potential to determine the value of existing and prospective customers in terms of sales opportunities and use the sales toolkit to convert them to Revenue premium.
• Collect, review and consolidate information to support the identification of intervention areas for the regional business development to ensure sales target achievement and introduction of new products and services relevant to your customer.
• Establish, develop and maintain business relationships with assigned and prospective accounts to generate revenues for the organization using modern nurturing techniques.
• Communicate and meet regularly with relevant accounts to inform about new products, services and promotions to increase sales in order to reach the expected sales target.
• Build your status as a ‘trusted advisor’ to ensure a long-lasting fruitful business relationship with major accounts.
• Research, gather, share and analyse competitor, market and wider industry information to define the best-selling approach to increase Etihad market share and visibility.
• Cooperate with global sales enablement to determine the best promotion sales techniques.
• Communicate and regularly meet with accounts to inform about new products and promotions to ensure the best and most updated value proposal is timely communicated to the market.
• Coordinate and draft contractual agreements with accounts to ensure customer requirements are captured effectively and in compliance with existing policies.
• Negotiate and manage commercial agreements with assigned accounts to ensure sales can be closed, respecting corporate guidelines and indications.
• Complete all Etihad commercial training and act as a thought leader in your area of specialism. Maintain the customer data current in Etihad’s CRM tool

Skills

Sales

Account management

Stakeholder management

Analytical skills

Customer service

Education

Bachelor’s degree with 3 years of relevant experience in sales

Tools

CRM tool

Job description

Etihad Airways in Dublin seeks a proactive sales professional to perform, coordinate and execute sales activities for assigned accounts, monitor market and competitors, and help achieve sales targets contributing to profitability. You will develop plans, manage relationships, negotiate contracts, and ensure CRM data is current, while representing Etihad as a trusted advisor to major accounts in Ireland.

The role requires a mix of sales acumen, customer service excellence, and industry knowledge,