Store Team Leader – Customer Service & Team Development

Centra; Rathdrum; On-site; EUR 28,000 - 32,000; Full time

Job summary

Centra is seeking a Store Team Leader in Ireland to manage and motivate your team, ensuring the store operates efficiently and provides our customers with the very best customer service experience at all times.

The ideal candidate will have 2 years' experience in a customer service facing role, be a strong team player, and capable of organizing work, delegating tasks and supporting colleagues in a fast-paced environment.

Qualifications

• 2 years' experience in a customer service facing role.
• Ability to work as part of a team in a fast-paced environment and multi-task.
• Ability to organise work, delegate responsibilities and support team members in the store.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Set the standard for rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service

Teamwork

Multi-tasking

Delegation

Job description

Centra is seeking a Store Team Leader in Ireland to manage and motivate your team, ensuring the store operates efficiently and provides our customers with the very best customer service experience at all times.

The ideal candidate will have 2 years' experience in a customer service facing role, be a strong team player, and capable of organizing work, delegating tasks and supporting colleagues in a fast-paced environment.