Store Team Leader – Customer Experience Champion

Supervalu; Dublin; On-site; EUR 30,000 - 38,000; Full time

Job summary

Centra in Dublin is seeking a store leader to manage and motivate the team, ensuring efficient store operations and delivering excellent customer service at all times.

The ideal candidate will have 2 years of customer service experience, strong teamwork, and the ability to organise, delegate, and support staff. This role focuses on living our brand values and encouraging a positive, proactive store environment.

Qualifications

• 2 years experience in a customer service facing role desirable
• Ability to work as part of a team in a fast-paced environment
• Ability to organise work, delegate responsibilities and support team members in the store

Responsibilities

• Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.

Skills

Team leadership

Customer service

Organisational skills

multitasking under pressure

Job description

Centra in Dublin is seeking a store leader to manage and motivate the team, ensuring efficient store operations and delivering excellent customer service at all times.

The ideal candidate will have 2 years of customer service experience, strong teamwork, and the ability to organise, delegate, and support staff. This role focuses on living our brand values and encouraging a positive, proactive store environment.