Customer Experience Champion

Centra; Kilcolgan; On-site; EUR 23,000 - 31,000; Full time

Job summary

Centra in Ireland is seeking a full-time customer service team member focused on delivering outstanding shopping experiences. You will engage with customers, answer queries, and ensure shelves are neatly merchandised and aligned with store policies.

The role emphasizes pride in the Centra brand, a positive attitude, and a flexible, team-oriented approach to a fast-paced retail environment. Training and ongoing development are available as part of a supportive team.

Qualifications

• Ability to engage with and prioritise customer needs.
• Strong attention to detail, organised and flexible.
• Ability to use own initiative and work as part of a team in a fast-paced environment.
• Previous customer service experience is an advantage.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service

Attention to detail

Initiative

Teamwork

Job description

Centra in Ireland is seeking a full-time customer service team member focused on delivering outstanding shopping experiences. You will engage with customers, answer queries, and ensure shelves are neatly merchandised and aligned with store policies.

The role emphasizes pride in the Centra brand, a positive attitude, and a flexible, team-oriented approach to a fast-paced retail environment. Training and ongoing development are available as part of a supportive team.