Store Operations Leader - Growth & Service

Centra; Bray; On-site; EUR 35,000 - 48,000; Full time

Job summary

Centra Bray is seeking an enthusiastic store team member to support daily operations and drive excellent customer service. You will help achieve sales targets, maintain stock integrity, and ensure a clean, safe environment for customers and colleagues.

Join a fast-paced retail team and contribute to achieving centre-wide KPIs while living Centra’s values of Proud, Energetic, Imaginative and Community-Based.

Qualifications

• 2 years of relevant experience is desirable.
• Good knowledge of Microsoft Office (Excel, Word).
• Experience balancing cash/tills.
• Highly driven with a strong work ethic.
• Understanding of how to achieve KPIs and targets.
• Commerciality and brand awareness.
• Passion for grocery retail.
• Thrive in a fast-paced working environment.

Responsibilities

• Lead store operations to ensure efficient, safe, and customer-focused service.
• Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager.
• Implement planograms and ensure the correct range is in place in store.
• Merchandise and present the store to the highest standard.
• Be a role model, lead by example, and foster teamwork and a positive workplace atmosphere.
• Develop and promote clear communication between employees and management in a safe, respectful environment.
• Support Store Manager in team development and training for smooth store running.
• Manage employee performance with regular feedback and recognition.
• Address customer queries professionally and in line with store policy.
• Understand margins across all departments and engage with new initiatives.

Skills

Cash handling/tills

Microsoft Office (Excel/Word)

KPI achievement

Brand awareness

Grocery retail passion

Fast-paced environment adaptability

Tools

Microsoft Office

Job description

Centra Bray is seeking an enthusiastic store team member to support daily operations and drive excellent customer service. You will help achieve sales targets, maintain stock integrity, and ensure a clean, safe environment for customers and colleagues.

Join a fast-paced retail team and contribute to achieving centre-wide KPIs while living Centra’s values of Proud, Energetic, Imaginative and Community-Based.