Store Duty Manager - Lead Operations & Customer Service

Musgrave Group; Malahide; On-site; EUR 32,000 - 42,000; Full time

Job summary

Donnybrook Fair is recruiting a Duty Manager to support the Senior Management team and oversee daily store operations. You will be accountable for admin tasks, staffing, and leading the floor with a focus on service and efficiency.

The ideal candidate will have at least 2 years in a similar managerial role, be passionate about food, and be familiar with till procedures including opening and closing tills. Flexible, full-time availability is required.

Qualifications

• Minimum of 2 years proven experience in a similar managerial role.
• Passionate about good food.
• Familiar with till procedures, including opening/closing tills.
• Previous Key Holder is an advantage.
• Able to follow guidance from senior management.
• Good leadership skills and ability to guide colleagues on the floor.
• Fully flexible and available for full-time work.

Responsibilities

• Oversee day-to-day store operations.
• Act as Key Holder and manage opening/closing duties.
• Ensure proper store presentation and visual standards.
• Provide excellent customer service across all areas of the shop.
• Lead and coach team members on the shop floor.
• Maintain vigilance and compliance with health, safety, and food legislation.
• Ensure hygiene standards and cleanliness at all times.
• Stock shelves and replenish inventory as required.
• Perform other duties as required by Shop Management.

Skills

Leadership

Customer service

Staff management

Till procedures

Food safety

Stocking & merchandising

Hygiene & standards

Tools

POS system

Job description

Donnybrook Fair is recruiting a Duty Manager to support the Senior Management team and oversee daily store operations. You will be accountable for admin tasks, staffing, and leading the floor with a focus on service and efficiency.

The ideal candidate will have at least 2 years in a similar managerial role, be passionate about food, and be familiar with till procedures including opening and closing tills. Flexible, full-time availability is required.