Staff Product Manager | AI-Driven Customer Experience

Fin; Dublin; Hybrid; EUR 120,000 - 170,000; Full time

Benefits offered by this job

Competitive salary and equity

Lunch provided on weekdays

Pension scheme & match up to 4%

Health and dental insurance

Flexible paid time off

Parental leave

Cycle-to-Work Scheme

MacBooks provided

Job summary

Fin, the AI Customer Agent company, is seeking a Staff Product Manager in Dublin to lead a major product area and drive AI-powered customer engagement. You will guide a cross-functional team of engineers, designers, and researchers to ship world-class software that touches millions daily.

We value impact over years of experience; you will frame problems, define roadmaps, and collaborate to deliver high-quality, scalable solutions with a strong GTM focus.

Qualifications

• No minimum years of experience required; focus on impact, drive and potential.
• Ability to frame problems from customer data and qualitative inputs.
• Define and communicate roadmaps to generate team alignment.
• Collaborate with engineers and designers to ship AI-powered solutions.

Responsibilities

• Be responsible for a significant product area or project.
• Understand problems via research, data and customer interactions.
• Manage roadmap: what to build, when and why; align with stakeholders.
• Collaborate with engineers and designers to ship solutions; leverage AI to improve efficiency.
• Evaluate impact with qualitative and quantitative measures after release.
• Own quality of the product area across releases and GTM execution.

Skills

Customer focus

Roadmap strategy

Product judgment

World-class product

AI expertise

Technical fluency

Leadership & communication

Job description

Fin, the AI Customer Agent company, is seeking a Staff Product Manager in Dublin to lead a major product area and drive AI-powered customer engagement. You will guide a cross-functional team of engineers, designers, and researchers to ship world-class software that touches millions daily.

We value impact over years of experience; you will frame problems, define roadmaps, and collaborate to deliver high-quality, scalable solutions with a strong GTM focus.