Spa Receptionist — Guest Experience Lead (Commission)

The K Club; Kildare; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Meals while on duty

Uniform provided

Life Assurance

Staff transport to work

Job summary

The K Club is seeking an experienced Spa Receptionist to join The K Spa team in a role focused on guest service, reservations, and front-desk operations. The successful candidate will deliver a warm, professional welcome to guests across spa and hotel services.

Responsibilities include handling calls and inquiries, coordinating bookings for treatments, and collaborating with spa staff to maintain a pristine, guest-ready environment. A friendly, proactive attitude is essential for success.

Qualifications

• Customer-focused service experience.
• Strong communication and multitasking abilities.
• Proven ability to handle guest inquiries and reservations.

Responsibilities

• Handle all spa calls and reservations in a professional manner.
• Greet guests and assist with check-in/out procedures.
• Coordinate with spa team to ensure smooth operations.
• Maintain up-to-date knowledge of promotions and services.

Skills

Customer service

Reception duties

Telephone handling

Conflict resolution

Education

QQI Level 5 or 6

ITEC

CIBTAC

CIDESCO or equivalent

Job description

The K Club is seeking an experienced Spa Receptionist to join The K Spa team in a role focused on guest service, reservations, and front-desk operations. The successful candidate will deliver a warm, professional welcome to guests across spa and hotel services.

Responsibilities include handling calls and inquiries, coordinating bookings for treatments, and collaborating with spa staff to maintain a pristine, guest-ready environment. A friendly, proactive attitude is essential for success.