Shift Supervisor: Lead Operations & Team Growth

Northern Europe; Galway; On-site; EUR 32,000 - 42,000; Full time

Job summary

Aramark Galway is seeking a dynamic Shift Lead to oversee daily shift operations, lead a team of associates, and ensure smooth, efficient performance. You will maintain high standards of safety, quality, and customer satisfaction while supporting your team to achieve organizational goals.

The role requires supervisory experience in fast-paced settings, strong communication, and the ability to manage shifting schedules, performance metrics, and process improvements.

Qualifications

• Proven supervisory or leadership experience in a fast-paced operational environment.
• Strong interpersonal and communication skills with the ability to motivate and inspire team members.
• Excellent time management and organizational abilities.
• Demonstrated problem-solving skills and sound decision-making capability.
• Proficiency in conflict resolution and performance management.

Responsibilities

• Supervise and coordinate team members during assigned shifts, ensuring all tasks are completed efficiently and to company standards.
• Make decisive operational decisions to address challenges and maintain workflow continuity.
• Monitor team performance and provide constructive feedback to support professional development.
• Delegate tasks effectively based on team capabilities and shift requirements.
• Conduct regular safety briefings and ensure compliance with all safety protocols and company policies.
• Communicate shift updates, priorities, and performance metrics to management.
• Resolve conflicts and address employee concerns in a professional and timely manner.
• Assist with staff scheduling and coverage planning as needed.
• Maintain accurate records of shift activities, incidents, and performance data.
• Train and mentor team members on procedures, systems, and best practices.
• Identify process improvements and recommend solutions to enhance operational efficiency.

Skills

Leadership

Interpersonal communication

Time management

Problem solving

Conflict resolution

Staff scheduling

IT systems proficiency

Tools

Operational software

Job description

Aramark Galway is seeking a dynamic Shift Lead to oversee daily shift operations, lead a team of associates, and ensure smooth, efficient performance. You will maintain high standards of safety, quality, and customer satisfaction while supporting your team to achieve organizational goals.

The role requires supervisory experience in fast-paced settings, strong communication, and the ability to manage shifting schedules, performance metrics, and process improvements.