Shift Lead (ROI)

B&Q Limited

Naas

On-site

EUR 30,000 - 41,000

Full time

9 days ago

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Benefits offered by this job

Pension scheme

ShareSave options

7 weeks holiday

Employee Assistance Programme

Shopping discounts

Wellbeing benefits

Job summary

B&Q Naas is seeking a Shift Lead to oversee daily store operations, ensuring a safe and welcoming environment for customers and colleagues alike. You will manage shift activity to deliver excellent service and oversee team deployment to maximise productivity.

We value a proactive, customer-driven mindset and the ability to sustain energy and motivation across the team, while maintaining safety and compliance throughout the shift.

Qualifications

Passion for helping customers and doing the right thing.
Ability to view store operations broadly, not limited to one area.
Safety-minded with eye for daily compliance.
Enjoy interacting with colleagues and working in a team.
Bring energy daily and motivate others.
Autonomy to make customer-focused decisions at pace.

Responsibilities

Be the heartbeat of the store day-to-day and ensure operations run smoothly.
Deploy colleagues effectively to maximise service during your shift.
Be the first point of contact for customers and staff.
Ensure stores are safe at all times.

Skills

Customer focus

Teamwork

Safety awareness

Decision making

Job description

Overview

Full time, Part time or Job Share

Permanent Contract - 36.75 hours per week

Full-time equivalent €35,353.50 per annum + Pension + 7 Weeks Holiday (Including Bank Holidays)

(Sunday Premium paid at x 0.25)

B&Q Naas

This is a keyholder position, with shifts ranging from an earliest start time of 6am to a latest finish time of 10pm

Every day, we give our millions of customers theideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Shift Lead and you’ll be a big part of this.

What's the job?

Your role as a Shift Lead is pivotal in ensuring a safe working and shopping environment. You’re the person who will oversee your shift to cultivate a great experience for both colleagues and customers daily. It’s B&Q’s ambition to make every customer count, so you’ll strive to ensure B&Q is a place colleagues love to work, and customers love to shop. In this role you will:

Be the heartbeat of the store day-to-day and ensure operations are running smoothly.
Make sure colleagues are deployed correctly to ‘make every customer count’ throughout your shift.
Be the first point of contact for customers and colleagues.
Make sure our stores are safe at all times.

What we need:

Our shift leads are key to running our business through their teams. In this role, we’re looking for the following qualities:

Passionate about customers and doing the right thing for them.
Like to have a global view and not be constrained to specific areas of the store.
Safety conscious and use an eye for detail to spot compliance opportunities.
Enjoy interacting with colleagues and working in a team.
Like to bring energy to each day and motivate those around you.
Confident to have autonomy and trust to make decisions for the customer at pace.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes: