Customer Advisor - Checkouts - ROI

B&Q; Limerick; On-site; EUR 21,000 - 25,000; Part time

Benefits offered by this job

Award-winning pension scheme

7 weeks holiday (Including bank holds)

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Job summary

B&Q Limerick is seeking a Checkouts Customer Advisor for a part-time, 3-month fixed-term contract. Shifts run Monday to Sunday, 7.00am–10.00pm, with an hourly rate of €15.45 (Sunday €18.75).

You will be the first point of contact for customers at the tills, delivering great service and assisting with click & collect and displays.

Qualifications

• Friendly and outgoing, happy to help customers
• Willing to learn new technology and ways of working
• Able to work on a rota including weekends, evenings and bank holidays

Responsibilities

• Assist customers at the checkouts with a smile and ensure fast, accurate service.
• Support click & collect, display setup and store presentation to keep the shop looking great.

Skills

Customer service

Teamwork

Flexibility

Tools

POS tills

Job description

Shifts available Monday - Sunday, 7.00am - 10.00pm

Notional hourly rate € 15.45 per hour ( Sunday Premium - €18.75 per hour )

B&Q Limerick

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

Overview

Customer Advisor - Checkouts

Part Time - 18.75 hours per week

3 Month fixed term contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

Notional hourly rate € 15.45 per hour ( Sunday Premium - €18.75 per hour )

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.

What We Need

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

As part of a great team, you’ll be valued for who you are.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.

• award-winning pension scheme
• 7 weeks holiday (Including bank holidays)
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits
• lots more!

We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.