Customer Advisor - Checkouts - ROI

B&Q Ireland; Limerick; On-site; EUR 21,000 - 26,000; Part time

Benefits offered by this job

Sunday premium pay

Pension scheme

7 weeks holiday

Employee Assistance Programme

Shopping discounts

Job summary

B&Q Limerick is hiring a Checkouts Customer Advisor on a part-time basis, 18.75 hours per week, for a 3-month fixed term. Shifts span Monday to Sunday, 7.00am to 10.00pm, with a notional hourly rate and a Sunday premium.

The role focuses on customer service at the tills, plus click & collect and store display setup to keep the shop looking great. You will be trained in various areas, but delivering excellent customer service remains the main aim.

Qualifications

• Friendly and eager to learn with a customer-focused mindset.
• Ability to work in a fast-paced retail environment.
• Willingness to learn new systems and work on a rota including weekends.

Responsibilities

• Assist customers on checkouts and with general enquiries.
• Support click & collect, stock displays and store presentation.
• Provide great till service and maintain a welcoming store environment.

Skills

Customer service

Teamwork

Communication

Tools

POS system

Till operations

Job description

Notional hourly rate € 15.45 per hour ( Sunday Premium - €18.75 per hour )

B&Q Limerick

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

Overview

Customer Advisor - Checkouts

Part Time - 18.75 hours per week

3 Month fixed term contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

Notional hourly rate € 15.45 per hour ( Sunday Premium - €18.75 per hour )

B&Q Limerick

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 7 weeks holiday (Including bank holidays), payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.