Service Delivery Coordinator

Cpl Resources; Cork; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Mobile phone

Laptop

Canteen

Job summary

CPL Resources is seeking a Recruitment Administrator in Ireland to support the full TA cycle across multiple hiring projects. You will manage recruitment administration, screen candidates, advertise roles, arrange interviews and provide aftercare support to candidates while growing a high-caliber pipeline.

Working with hiring managers and across departments, you will maintain strong stakeholder relationships, ensure compliance with KPIs and SLAs, and contribute to reporting and onboarding

Qualifications

• Minimum of 2 years experience in recruitment, HR or MSP/RPO environments.
• Excellent stakeholder engagement and communication skills.
• Autonomous, innovative and solution-focused.
• Strong organisational and reporting skills.
• Ability to prioritise work from multiple stakeholders in a high-volume environment.
• Proficiency in MS Office products (Word, Excel, PowerPoint); familiarity with Teams and Salesforce is beneficial.

Responsibilities

• Manage full talent acquisition cycle adhering to recruitment processes.
• Handle recruitment administration and candidate journey support.
• Advertise roles and screen candidates; arrange interviews and reference checks.
• Assist in aftercare and candidate pipeline growth across sourcing channels.
• Maintain monthly/quarterly reporting for HR, recruitment metrics and client requirements.

Skills

Strong Communication

MS Office

Stakeholder Engagement

Prioritisation

Tools

Salesforce

Teams

OneNote

Job description

Job Description

Key Responsibilities: Recruitment

• Ensure full TA cycle is adhered to
• Recruitment Administration
• Assist in full candidate journey
• Advertising roles
• Initial candidate screening
• Advising and guiding candidates through the process
• Arranging interviews
• Reference checks, medicals, uniforms, and ad hoc requests as needed.
• Support candidates through the recruitment process including aftercare assistance
• Consistently grow the candidate pipeline, filling it with high calibre candidates through multiple sourcing channels

Administrative Support Responsibilities

• Develop and maintain strong working relationships with hiring manager in a variety of departments.
• Perform work in accordance with the designated KPIs and SLAs
• Support candidates through the recruitment process including aftercare assistance
• Conducting Cpl induction and completion of Manual Handling training (training provided)
• Completion of system set up for all new hires
• Support employees on any HR issues or queries they may have and facilitating actions to resolve these in a timely manner.
• Supporting administration around agency and contractors compliance
• Maintaining of monthly and quarterly reporting for Finance, EHS, HR (recruitment+ attrition) for both client and Cpl.
• Participate in the development of presentations and relevant material for clients.
• Supporting with Disciplinary and Grievances ensuring accurate and timely resolution and documentation of concerns or issues
• AOB/ escalations or adhoc requests from the site

Skills/experience/competencies required:

• Minimum of 2 years experience recruitment, HR or experience within a Managed Service (MSP/RPO)
• Excellent stakeholder engagement skills and communicating effectively.
• Autonomous, innovative and solution focused.
• Strong organisational and reporting skills.
• Ability to prioritize work from multiple stakeholders in a high volume, dynamic environment.
• Proficiency in MS Office Products, particularly, Word, Excel & PowerPoint. Familiarisation with Teams, One Note beneficial and Salesforce beneficial

Skills:

• Strong Communication
• Strong Computer Skills
• Adaptable and Flexible

Benefits:

• Mobile phone
• Canteen
• Laptop
• TPBN1_IJ