Senior Water Contracts Manager - Client Relations

Veolia | Ireland; Kilkenny; Presencial; EUR 90.000 - 130.000; Jornada completa

Descripción de la vacante

Veolia Ireland is seeking a Senior Contracts Manager to act as the key liaison between Veolia Ireland and clients, ensuring successful execution of water and wastewater contracts while maintaining operational excellence.

You will support contract management activities, drive efficiencies, and foster strong client relationships across multiple sites, while ensuring quality, safety and environmental standards are met.

Formación

• Degree qualification Level 7/8 in engineering or equivalent.
• Experience in water/waste/water industry.
• Strong personal skills and communication skills, fluent English.

Responsabilidades

• Support the Head of Water/National General Manager and Plant Managers with existing O&M contracts/metering contracts/other contracts held within the Water O&M business unit.
• Assist with estimating, pricing and quantity surveying on contract variations
• Support the project teams on process improvements, client specific projects etc.
• Work with support services to assist with the rollout of company procedures and initiatives
• Support operational sites and teams with implementation of quality and safety standards systems (VMR, LRQA etc.)
• Ensure compliance with all Health and Safety policies and procedures
• Manage and develop direct reports, including setting objectives, conducting performance reviews, and providing coaching and mentoring to support career development
• Lead and coordinate cross-functional teams across operational sites, providing guidance and direction to indirect reports to ensure alignment with company objectives and contract deliverables
• Foster a culture of continuous improvement and collaboration among team members, promoting knowledge sharing and best practices across the organization
• Ensure team compliance with all Health and Safety policies, quality standards (VMR, LRQA), and company procedures through effective communication and supervision
• Serve as a primary point of contact for clients on contract related matters
• In conjunction with Plant Managers or team leads, prepare comprehensive monthly client reports
• Support the preparation and accuracy of client billing processes
• Maintain regular communication with clients to ensure satisfaction and address any concerns
• Present operational updates and performance metrics to clients during review meetings
• Negotiate contract variations and commercial positions that benefit both the company and client

Conocimientos

Contract management

Stakeholder communication

Team leadership

Fluent English

Educación

Degree qualification Level 7/8 in engineering or equivalent

Descripción del empleo

Veolia Ireland is seeking a Senior Contracts Manager to act as the key liaison between Veolia Ireland and clients, ensuring successful execution of water and wastewater contracts while maintaining operational excellence.

You will support contract management activities, drive efficiencies, and foster strong client relationships across multiple sites, while ensuring quality, safety and environmental standards are met.