Senior Contracts Manager

Veolia | Ireland; Kilkenny; On-site; EUR 90,000 - 130,000; Full time

Job summary

Veolia Ireland is seeking a Senior Contracts Manager to act as the key liaison between Veolia Ireland and clients, ensuring successful execution of water and wastewater contracts while maintaining operational excellence.

You will support contract management activities, drive efficiencies, and foster strong client relationships across multiple sites, while ensuring quality, safety and environmental standards are met.

Qualifications

• Degree qualification Level 7/8 in engineering or equivalent.
• Experience in water/waste/water industry.
• Strong personal skills and communication skills, fluent English.

Responsibilities

• Support the Head of Water/National General Manager and Plant Managers with existing O&M contracts/metering contracts/other contracts held within the Water O&M business unit.
• Assist with estimating, pricing and quantity surveying on contract variations
• Support the project teams on process improvements, client specific projects etc.
• Work with support services to assist with the rollout of company procedures and initiatives
• Support operational sites and teams with implementation of quality and safety standards systems (VMR, LRQA etc.)
• Ensure compliance with all Health and Safety policies and procedures
• Manage and develop direct reports, including setting objectives, conducting performance reviews, and providing coaching and mentoring to support career development
• Lead and coordinate cross-functional teams across operational sites, providing guidance and direction to indirect reports to ensure alignment with company objectives and contract deliverables
• Foster a culture of continuous improvement and collaboration among team members, promoting knowledge sharing and best practices across the organization
• Ensure team compliance with all Health and Safety policies, quality standards (VMR, LRQA), and company procedures through effective communication and supervision
• Serve as a primary point of contact for clients on contract related matters
• In conjunction with Plant Managers or team leads, prepare comprehensive monthly client reports
• Support the preparation and accuracy of client billing processes
• Maintain regular communication with clients to ensure satisfaction and address any concerns
• Present operational updates and performance metrics to clients during review meetings
• Negotiate contract variations and commercial positions that benefit both the company and client

Skills

Contract management

Stakeholder communication

Team leadership

Fluent English

Education

Degree qualification Level 7/8 in engineering or equivalent

Job description

The Senior Contracts Manager will serve as a key liaison between Veolia Ireland and its clients, ensuring successful execution of water and wastewater contracts while maintaining operational excellence. This role is critical in supporting contract management activities, driving operational efficiencies, and maintaining strong client relationships across multiple operational sites. The position requires a strategic approach to contract execution while ensuring compliance with quality, safety, and environmental standards.

Duties of the Role include;

• Support the Head of Water/National General Manager and Plant Managers with existing Operate & Maintain (O&M) contracts/metering contracts/other contracts held within the Water O&M business unit.
• Assist with estimating, pricing and quantity surveying on contract variations
• Support the project teams on process improvements, client specific projects etc.
• Work with support services to assist with the rollout of company procedures and initiatives
• Support operational sites and teams with implementation of quality and safety standards systems (VMR, LRQA etc.)
• Ensure compliance with all Health and Safety policies and procedures
• Manage and develop direct reports, including setting objectives, conducting performance reviews, and providing coaching and mentoring to support career development
• Lead and coordinate cross-functional teams across operational sites, providing guidance and direction to indirect reports to ensure alignment with company objectives and contract deliverables
• Foster a culture of continuous improvement and collaboration among team members, promoting knowledge sharing and best practices across the organization
• Ensure team compliance with all Health and Safety policies, quality standards (VMR, LRQA), and company procedures through effective communication and supervision
• Serve as a primary point of contact for clients on contract related matters
• In conjunction with Plant Managers or team leads, prepare comprehensive monthly client reports
• Support the preparation and accuracy of client billing processes
• Maintain regular communication with clients to ensure satisfaction and address any concerns
• Present operational updates and performance metrics to clients during review meetings
• Negotiate contract variations and commercial positions that benefit both the company and client

Required skills for this role;

• Degree qualification Level 7 /8 in engineering or equivalent experience
• Experience in water/waste/water industry
• Strong personal skills and communication skills, fluent English

Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues.

If you are an EU/EEA national, you will be asked to show proof of right to work in Ireland.

If you are a non-EU/EEA national , you will require current and valid permission to work and reside in the Republic of Ireland.

Information on legislation and guides to the procedures in relation to obtaining work permits, is available on the Department of Jobs, Enterprise and Innovation website.