Senior Patient Engagement & Admin Lead

NEC Corporation; Cork; On-site; EUR 35,000 - 55,000; Full time

Job summary

NEC Software Solutions in Cork is seeking a Senior Administrator to directly manage Administration Officers and Patient Engagement Officers, overseeing appraisals, 121 meetings, annual leave and sickness reviews, and acting as the first point of contact for patients.

You will oversee patient management from registration to call/recall targets, maintain clinical locations and appointment schedules, ensure timely communication to patients and healthcare professionals, and keep documentation

Qualifications

• Excellent communication skills across telephone, written and electronic formats.
• Experience in using database software.
• Strong IT skills and working knowledge of Microsoft Office.

Responsibilities

• Create, edit and maintain clinical locations and appointment schedules to offer annual screening per NDESP guidelines.
• Maintain accurate patient database via data validation and analysis.
• Issue timely, accurate clinical data and screening results to patients and healthcare professionals.
• Ensure secure disposal of sensitive Personal Identifiable Data and compliance with data protection guidelines.
• Maintain policy documents and audit trails for inspection.

Skills

Excellent communication

Database software experience

Microsoft Office

Problem solving

Education

Leaving Certificate or equivalent

Tools

Database software

Microsoft Office

Job description

NEC Software Solutions in Cork is seeking a Senior Administrator to directly manage Administration Officers and Patient Engagement Officers, overseeing appraisals, 121 meetings, annual leave and sickness reviews, and acting as the first point of contact for patients.

You will oversee patient management from registration to call/recall targets, maintain clinical locations and appointment schedules, ensure timely communication to patients and healthcare professionals, and keep documentation