Homecare Operations Administrator & Rostering Lead

PE Global (UK); Cork; On-site; EUR 35,000 - 45,000; Full time

Benefits offered by this job

Competitive annual salary

Private healthcare contribution

Modern office and casual dress code

Up to 25 days holidays plus bank holidays

Opportunities for continual healthcare training

Job summary

PE Global (UK) is seeking a Senior Administrator for Homecare in Cork. This full-time position requires managing client referrals, monitoring care calls, and ensuring efficient operations. Ideal candidates have at least 2 years of experience in a healthcare admin role and strong customer service skills.

We offer competitive annual salaries, private healthcare, and opportunities for career progression. Interested candidates should apply with their CV or contact Emma at 086 7700 600.

Qualifications

• At least 2 years of experience in a similar role or fast-paced administrative position within a healthcare environment.
• Efficient use of IT systems.
• High level of customer service to deescalate complaints and concerns.

Responsibilities

• Manage growth hours in the area by handling new package requests.
• Upload carer rosters and monitor client care calls.
• Process client referrals and maintain documentation.
• Prepare reports to show efficiency and staff capacity.

Skills

Customer service

Organizational skills

Communication skills

IT systems

Relationship building

Education

QQI Level 5 award in healthcare

Tools

OneTouch CRM system

Job description

PE Global (UK) is seeking a Senior Administrator for Homecare in Cork. This full-time position requires managing client referrals, monitoring care calls, and ensuring efficient operations. Ideal candidates have at least 2 years of experience in a healthcare admin role and strong customer service skills.

We offer competitive annual salaries, private healthcare, and opportunities for career progression. Interested candidates should apply with their CV or contact Emma at 086 7700 600.