Healthcare Admin & Appointment Specialist

NEC Software Solutions; Cork; On-site; EUR 26,000 - 34,000; Full time

Job summary

NEC Software Solutions in Cork, Ireland, is seeking an administrative professional to act as the first point of contact for our programme’s patients. Training and support are provided, with responsibilities spanning appointment booking, data entry, and timely dissemination of screening results to patients and healthcare professionals.

Responsibilities include secure handling of sensitive PID data in line with data protection guidelines and performing general administrative tasks to support our

Qualifications

• Excellent communication skills covering telephone, written and electronic formats.
• Customer service experience is desirable
• Excellent IT skills and a working understanding of Microsoft Office software.
• Minimum of a Leaving Certificate or equivalent qualification.

Responsibilities

• The booking, rearrangement, and cancellation of appointments.
• Management of electronic patient records, ensuring accurate data entry.
• Timely issuing of all screening results and accurate clinical data to patients and healthcare professionals.
• Ensuring all documentation of a sensitive nature and containing Personal Identifiable Data (PID) is handled in a secure a proper manner in line with 1998 Data Protection Act and Calidcott Principal Guidelines.
• General Ad Hoc Administrative tasks

Skills

Excellent communication

Customer service

Education

Leaving Certificate or equivalent

Tools

Microsoft Office

Job description

NEC Software Solutions in Cork, Ireland, is seeking an administrative professional to act as the first point of contact for our programme’s patients. Training and support are provided, with responsibilities spanning appointment booking, data entry, and timely dissemination of screening results to patients and healthcare professionals.

Responsibilities include secure handling of sensitive PID data in line with data protection guidelines and performing general administrative tasks to support our