Patient Services & Appointment Coordinator

NEC Software Solutions (India); Cork; On-site; EUR 28,000 - 36,000; Full time

Job summary

NEC Software Solutions is seeking an administrator to act as the first point of contact for the programme’s patients in Cork. Training and support will be provided, and you will manage bookings, patient records, and timely communication of screening results.

Role requires excellent communication, IT skills, and attention to data protection, with Irish work rights. Garda vetting may be required. Competitive salary and pension options available.

Qualifications

• Excellent communication skills across telephone, written and electronic formats.
• Customer service experience is desirable.
• Excellent IT skills and a working understanding of Microsoft Office software.
• Minimum of a Leaving Certificate or equivalent qualification.

Responsibilities

• Booking, rearrangement, and cancellation of appointments.
• Management of electronic patient records with accurate data entry.
• Timely issuing of screening results and accurate clinical data to patients and healthcare professionals.
• Handling of sensitive Personal Identifiable Data (PID) in line with Data Protection Act and guidelines.
• General administrative tasks as required.

Skills

Excellent communication

Customer service

IT skills (Microsoft Office)

Leaving Certificate or equivalent

Education

Leaving Certificate or equivalent

Tools

Microsoft Office

Job description

NEC Software Solutions is seeking an administrator to act as the first point of contact for the programme’s patients in Cork. Training and support will be provided, and you will manage bookings, patient records, and timely communication of screening results.

Role requires excellent communication, IT skills, and attention to data protection, with Irish work rights. Garda vetting may be required. Competitive salary and pension options available.