Senior Multilingual CS Lead (Italian/Spanish) - Hybrid

Cardinal Health; Dublin; Hybrid; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Cardinal Health in Dublin, Ireland, is seeking a Senior Customer Service Representative who speaks Italian and Spanish to process orders and support internal customers. You will use SAP to enter orders, track status, and resolve delays with timely communication.

The role requires collaboration with planners and cross-functional teams. The ideal candidate has 1–3 years in customer service and a high school diploma.

Qualifications

• 1-3 years of experience in customer service or order processing.
• High School Diploma or equivalent required.
• Proficiency in Italian and Spanish helpful for international customers.

Responsibilities

• Processes routine customer orders according to established demand plans and schedules.
• Enters order information in SAP and internal systems, ensuring accuracy.
• Responds to inquiries about order status, back orders and high-priority items.
• Communicates delays and resolutions clearly to internal customers.
• Coordinates with internal teams for international orders and samples as needed.

Skills

Italian language

Spanish language

Customer service

Education

High School Diploma

Tools

SAP

Job description

Cardinal Health in Dublin, Ireland, is seeking a Senior Customer Service Representative who speaks Italian and Spanish to process orders and support internal customers. You will use SAP to enter orders, track status, and resolve delays with timely communication.

The role requires collaboration with planners and cross-functional teams. The ideal candidate has 1–3 years in customer service and a high school diploma.