Senior Duty Manager — F&B & Guest Experience Leader

Vienna Woods Hotel; Cork; On-site; EUR 55,000 - 75,000; Full time

Job description

We have an exciting new position as SeniorDuty Manager with us here at Cork's Vienna Woods Hotel.

*You will be reporting directly to the General Manager, and help oversee the running of the hotel which includes 48 bedrooms and 8 holiday villas, our Restaurant, Bistro, Bar and busy function room.

Your main shifts will be predominantly 2 to 3 evening shifts each weekend.

The successful candidate must have previous experience in Food and Beverage in a high volume 4* hotel.

This position will suit a customer-focused individual with a keen eye for detail and the ability to support & lead a team.

This is an amazing opportunity for someone wishing to progress his or her career within the 4* Hotel market.

This is an interesting and varied role taking in all aspects of the food and beverage function of the business and will especially suit a person who excels in a multi-tasking environment.

The Candidate:

• Previous Duty Management experience in a high volume 4* or 5* property
• Have the ability to manage a large and demanding Hotel operation on a daily basis to include: Conferencing, Weddings, Bar and Restaurant
• Ensure quality and standards are met consistently.
• Anticipate guest needs, and proactively manage their expectations.
• Assist with the management of the hotel’s daily operations, ensuring the delivery of exceptional guest service from each department.
• Ensure prompt resolution of customer issues.
• Have full knowledge of the hotel and all departments.

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