Senior Data Cloud Success Strategist

Enboarder; Dublin; On-site; EUR 80,000 - 130,000; Full time

Job summary

Enboarder is seeking a Senior Success Guide to serve as the expert on Data Cloud and Agentforce, helping Premier and Signature customers realize value and accelerate adoption. You will explain complex data and AI capabilities in business terms and guide strategic success conversations.

In this role, you will partner with Success Managers, Account Executives, and Support to drive measurable product adoption and ROI, while mentoring colleagues and sharing best practices across global teams.

Qualifications

• 4-6 years of experience in a customer-facing role in the technology sector.
• Fluent Italian speaker with strong verbal and written communication.
• Excellent interpersonal skills and ability to collaborate with global teams.

Responsibilities

• Be the SME for Data Cloud or Agentforce within Success Guide, guiding customers.
• Engage Premier and Signature customers to optimize Data Cloud and Agentforce usage.
• Build relationships with internal and external stakeholders and mentor others.
• Drive thought leadership through knowledge sharing.

Skills

Customer-facing experience

Italian language fluency

Cross-functional collaboration

Communications skills

Education

Bachelor’s Degree

Tools

Salesforce CRM

Job description

Enboarder is seeking a Senior Success Guide to serve as the expert on Data Cloud and Agentforce, helping Premier and Signature customers realize value and accelerate adoption. You will explain complex data and AI capabilities in business terms and guide strategic success conversations.

In this role, you will partner with Success Managers, Account Executives, and Support to drive measurable product adoption and ROI, while mentoring colleagues and sharing best practices across global teams.