Senior Data Cloud & AI Success Guide

441 SFDC Ireland Limited; Dublin; On-site; EUR 90,000 - 120,000; Full time

Job summary

Salesforce Ireland seeks a Senior Success Guide to drive adoption of Data Cloud and Agentforce for premier customers. You will act as a trusted SME, coaching teams to maximize value and ROI across the Data Cloud and Agentforce platforms.

You will engage with top customers, partner with Success Managers and Account Executives, and share best practices to accelerate adoption while delivering tangible business outcomes.

Qualifications

• 4–6 years’ experience in a customer-facing role in the technology industry.
• Fluent Italian speaker.
• Strong communication and interpersonal skills; ability to work collaboratively with cross‑functional, global teams.

Responsibilities

• Be a trusted Data Cloud or Agentforce subject‑matter expert for the broader Success Guide organization.
• Engage with Premier and Signature customers to enable, advise, and optimize Data Cloud and Agentforce usage.
• Build strong relationships with internal and external business stakeholders.
• Drive thought leadership through mentoring and knowledge sharing.

Skills

Fluent Italian

Strong communication

Proactive self-starting

Education

Bachelor’s Degree

Tools

Salesforce certifications

Job description

Salesforce Ireland seeks a Senior Success Guide to drive adoption of Data Cloud and Agentforce for premier customers. You will act as a trusted SME, coaching teams to maximize value and ROI across the Data Cloud and Agentforce platforms.

You will engage with top customers, partner with Success Managers and Account Executives, and share best practices to accelerate adoption while delivering tangible business outcomes.