Senior Application Registry Officer

Unijobs; Dublin; Hybrid; EUR 55,000 - 62,000; Full time

Benefits offered by this job

Hybrid work model

30 days annual leave + public holidays

Job summary

Unijobs is seeking a Senior Application Registry Officer on behalf of a public sector client. This temporary 12-month contract is based in Ireland, with a hybrid working model and attendance at meetings as required.

The role operates on a 35-hour week, with an annualised salary of €58,477.00 and an hourly rate of €32.02. Applicants must be eligible to work in Ireland and will accrue 30 days of annual leave plus public holidays.

Qualifications

• Must have a third level education qualification.
• Experience managing a team.
• Power BI reporting skills desirable.
• Eligible to work in Ireland.
• Ability to travel if required.

Responsibilities

• Manage staff responsible for data entry, engagement and analytics.
• Populate and maintain data in the Application Registry.
• Validate and manage data from various sources.
• Develop and maintain service documentation.
• Assist in prioritising daily workload to ensure timely support.
• Report to senior managers on issues affecting the business.
• Work with ICT stakeholders and external partners.
• Oversee life-cycle management of applications and standard processes.
• Support testing and UAT for new functionality.

Skills

Data entry

Analytics

Engagement

Stakeholder management

Team leadership

Customer service

Decision making

Planning

Communication

Power BI reporting

Education

Third level education qualification

Tools

Power BI

Job description

Unijobs on behalf of our public sector client currently have a requirement for a suitably skilled Senior Application Registry Officer.

This is a temporary position; the initial contract duration is for 12 months with the possibility of extension thereafter. This location for this position is flexible (must be in Ireland) and is also working off a hybrid model, and you must be able to attend meetings when required.

Based off a 35-hour work week the successful candidate will be employed as an agency employee and will be paid an hourly rate of €32.02 based off an annualised salary of €58,477.00 and will accrue 30 days’ annual leave per year along with public holidays.

*Applicants must be eligible to work in Ireland at the time of application*

Principal duties and responsibilities

• Manage Staff responsible for Data Entry, Engagement and Analytics
• Populate and maintain data in Application Registry
• Validate and Manage Data from various Sources
• Contribute to Process Development with ICT Stakeholders
• Develop good customer relationships through excellent customer service.
• Develop and maintain up-to-date service support documentation.
• Assist in the prioritisation of daily workload to ensure that users receive sufficient and timely support.
• Establish with the designated Line Manager agreed objectives for the performance of the functions for which he/she is responsible.
• Work with external partners in a proactive and efficient manner.
• Maintain up-to-date knowledge of operations procedures and standards.
• Report to senior managers on any issue that could significantly impact the business and perform other duties as assigned from time to time.
• Utilise the service desk call tracking system as appropriate.
• Support the life cycle management of Applications and other standard processes.
• Comply with ICT and security policies and practices.
• Carry out functions / duties as assigned by the line manager.
• Demonstrate pro-active commitment to all communications with internal and external stakeholders
• Experience of working collaboratively with internal and external stakeholders as relevant to this role.
• Experience of contributing to the planning and delivery of project tasks and activities
• Experience of managing a team
• Successful Candidates will be responsible for specific functions with Application Registry
• Data Analytics which will involve ensuring reliable and accurate data that will encompass various aspects such as accuracy, completeness, consistency, timeliness, and relevance. Power BI Reporting skills desirable.
• Test Management including User Acceptance Testing involving Production and Test environments. Testing on all functionality and data alignment and Maintenance of the Issue Log – reporting, documenting and UAT any bugs or new functionality needed for the Application Registry.
• Management of staff and day to day operational activities within the Application Registry Service
• Stakeholder Engagement maintaining relationships with various ICT and Business Stakeholders and achieving efficiencies through Continual Service Improvements

Must haves:

• Access to appropriate transport is essential to fulfil the duties of the role as the post may involve travel
• Must have a third level education qualification

Skills, competencies and/or knowledge:

Communications & Interpersonal Skills

• Effective communication and interpersonal skills including the ability to present information in a clear and concise manner.
• The ability to build and maintain relationships with a variety of stakeholders.

Planning & Managing Resources

• Excellent planning and organisational skills including using computer technology effectively.
• The ability to manage deadlines and effectively handle multiple tasks.
• The ability to manage within allocated resources and a capacity to respond to changes in a plan.
• The ability to take responsibility and be accountable for the delivery of agreed objectives

Evaluating Information, Problem Solving & Decision Making

• The ability to appropriately analyse and interpret information, develop solutions and contribute to decisions quickly and accurately as appropriate.
• Initiative in the resolution of complex issues.
• The ability to recognise when it is appropriate to refer decisions to a higher level of management.
• A capacity to develop new proposals and recommend decisions on a proactive basis.
• Flexibility, problem solving and initiative skills including the ability to implement change.

*This position may be subject to Garda Vetting and Foreign Police Clearance, if applicable you will be required to obtain these prior to commencing in this role*

Unijobs is an equal opportunities employer