Security Ops Business Analyst: Data Insights & Process

086 NT Mgmt Services Ireland Ltd; Limerick; On-site; EUR 60,000 - 80,000; Full time

Job summary

Northern Trust is seeking a Business Analyst to support Global Threat Technology within Security Operations in Ireland. The role focuses on documenting requirements, coordinating deliverables, and turning data into actionable insights.

You will work with CsIRT, SORT, OSM, GRC, and tech stakeholders to ensure clarity and consistency in execution. Responsibilities include gathering requirements for metrics and governance, supporting KPI tracking and reporting, and maintaining audit-ready

Qualifications

• Experience as a business analyst, operations analyst, project analyst, or similar role in technology, cybersecurity, risk, or financial services.
• Strong written communication skills with the ability to summarize complex operational information for management audiences.
• Working knowledge of requirements documentation, process mapping, KPI / metrics reporting, and stakeholder coordination.

Responsibilities

• Gather, document, and validate business requirements for SecOps metrics, dashboards, workflow improvements, and governance routines.
• Support OSM reporting packages, KPI / KRI tracking, action item follow-up, and recurring management updates.
• Maintain process documentation, meeting artifacts, intake trackers, and evidence packages for audit, exam, and leadership requests.
• Partner with technical teams to translate operational needs into clear user stories, acceptance criteria, and implementation-ready requirements.
• Identify opportunities to streamline workflows, improve data quality, and reduce manual reporting effort across Security Operations.
• Coordinate across stakeholders to track dependencies, risks, decisions, and deliverables through completion.

Skills

Business Analyst experience

Strong written communication

Requirements documentation

Tools

Excel

PowerPoint

SharePoint

Power BI

Jira

Azure DevOps

Job description

Northern Trust is seeking a Business Analyst to support Global Threat Technology within Security Operations in Ireland. The role focuses on documenting requirements, coordinating deliverables, and turning data into actionable insights.

You will work with CsIRT, SORT, OSM, GRC, and tech stakeholders to ensure clarity and consistency in execution. Responsibilities include gathering requirements for metrics and governance, supporting KPI tracking and reporting, and maintaining audit-ready