Business Analyst - Security Operations

Northern Trust; Limerick; On-site; EUR 65,000 - 90,000; Full time

Job summary

Northern Trust in Ireland is seeking a Business Analyst - Security Operations to document requirements, coordinate deliverables, and improve reporting processes within the OSM team.

You will translate operational needs into clear user stories, support KPI/KRI tracking, and work with technology and business stakeholders to drive clarity and execution in security operations.

Qualifications

• Experience as a business/operations analyst in technology, cybersecurity, risk, or financial services.
• Strong written communication to distill complex operational information for management.
• Knowledge of requirements documentation, process mapping, KPI/metrics reporting, and stakeholder coordination.
• Highly organized and able to manage multiple workstreams in a fast-paced environment.

Responsibilities

• Gather, document, and validate requirements for SecOps metrics, dashboards, workflows, and governance routines.
• Support OSM reporting packages, KPI/KRI tracking, action item follow-up, and leadership updates.
• Maintain process docs, meeting artifacts, intake trackers, and evidence packages for audits and exams.
• Translate operational needs into user stories, acceptance criteria, and implementation-ready requirements.
• Identify opportunities to streamline workflows and improve data quality across Security Operations.
• Coordinate across stakeholders to track dependencies, risks, decisions, and deliverables.

Skills

Business analysis

Operations analytics

Stakeholder coordination

KPI reporting

Requirements documentation

Process improvement

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
The Business Analyst-Security Operations will support the OSM team within Security Operations by documenting requirements, coordinating operational deliverables, improving reporting processes, and helping convert Security Operations data into actionable management insights.
The role will partner with technology and business stakeholders to improve clarity, consistency, and execution for Security Operations initiatives.

Key Responsibilities Include

• Gathering, documenting, and validating business requirements for SecOps metrics, dashboards, workflow improvements, and governance routines.
• Supporting OSM reporting packages, KPI / KRI tracking, action item follow-up, and recurring management updates.
• Maintaining process documentation, meeting artifacts, intake trackers, and evidence packages for audit, exam, and leadership requests.
• Partnering with technical teams to translate operational needs into clear user stories, acceptance criteria, and implementation-ready requirements.
• Identifying opportunities to streamline workflows, improve data quality, and reduce manual reporting effort across Security Operations.
• Coordinating across stakeholders to track dependencies, risks, decisions, and deliverables through completion.

The ideal candidate should have a fair amount of the following skills & experience:

• Prior experience as a business analyst, operations analyst, project analyst, or similar role in technology, cybersecurity, risk, or financial services.
• Strong written communication skills with the ability to summarize complex operational information for management audiences.
• Working knowledge of requirements documentation, process mapping, KPI / metrics reporting, and stakeholder coordination.
• Highly organized, detail-oriented, and comfortable managing multiple workstreams in a fast-paced operational environment.

Work Authorization

Applicants must have the right to work in Ireland at the time of application and for the duration of employment.
Please note that Northern Trust is unable to provide employment permit sponsorship for this role. This includes Critical Skills Employment Permits, General Employment Permits, Intra-Company Transfer Employment Permits, Stamp 1G permissions, and other employment permits under Irish immigration frameworks.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust's history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.