Security Ops Business Analyst: Threat Metrics & Dashboards

Northern Trust Corp; Limerick; Hybrid; EUR 60,000 - 80,000; Full time

Job summary

Northern Trust in Limerick, Ireland, seeks a Business Analyst to support the Global Threat Technology within Security Operations. You will document requirements, coordinate deliverables, and help turn data into actionable insights.

Collaborating with CsIRT, SORT, OSM, and GRC teams, you will improve reporting, governance, and operational clarity while translating needs into practical user stories and acceptance criteria.

Qualifications

• Experience as a business analyst in technology, cybersecurity, risk or financial services.
• Strong written communication and ability to summarize complex information for management.
• Working knowledge of requirements documentation, process mapping, KPI/metrics reporting, and stakeholder coordination.

Responsibilities

• Gather, document, and validate business requirements for SecOps metrics, dashboards, and governance.
• Support OSM reporting packages, KPI/KRI tracking, action item follow-up, and updates.
• Maintain process documentation, artifacts, intake trackers, and evidence for audit and leadership requests.
• Translate operational needs into clear user stories, acceptance criteria, and implementation-ready requirements.
• Identify opportunities to streamline workflows and reduce manual reporting across Security Operations.
• Coordinate with stakeholders to track dependencies, risks, decisions and deliverables.

Skills

Strong written communication

Stakeholder coordination

Requirements gathering

Process mapping

KPI/metrics reporting

Attention to detail

Tools

Microsoft 365 tools

Excel

PowerPoint

SharePoint

Power BI

Jira

Azure DevOps

Job description

Northern Trust in Limerick, Ireland, seeks a Business Analyst to support the Global Threat Technology within Security Operations. You will document requirements, coordinate deliverables, and help turn data into actionable insights.

Collaborating with CsIRT, SORT, OSM, and GRC teams, you will improve reporting, governance, and operational clarity while translating needs into practical user stories and acceptance criteria.