Business Analyst

086 NT Mgmt Services Ireland Ltd; Limerick; On-site; EUR 60,000 - 80,000; Full time

Job summary

Northern Trust is seeking a Business Analyst to support Global Threat Technology within Security Operations in Ireland. The role focuses on documenting requirements, coordinating deliverables, and turning data into actionable insights.

You will work with CsIRT, SORT, OSM, GRC, and tech stakeholders to ensure clarity and consistency in execution. Responsibilities include gathering requirements for metrics and governance, supporting KPI tracking and reporting, and maintaining audit-ready

Qualifications

• Experience as a business analyst, operations analyst, project analyst, or similar role in technology, cybersecurity, risk, or financial services.
• Strong written communication skills with the ability to summarize complex operational information for management audiences.
• Working knowledge of requirements documentation, process mapping, KPI / metrics reporting, and stakeholder coordination.

Responsibilities

• Gather, document, and validate business requirements for SecOps metrics, dashboards, workflow improvements, and governance routines.
• Support OSM reporting packages, KPI / KRI tracking, action item follow-up, and recurring management updates.
• Maintain process documentation, meeting artifacts, intake trackers, and evidence packages for audit, exam, and leadership requests.
• Partner with technical teams to translate operational needs into clear user stories, acceptance criteria, and implementation-ready requirements.
• Identify opportunities to streamline workflows, improve data quality, and reduce manual reporting effort across Security Operations.
• Coordinate across stakeholders to track dependencies, risks, decisions, and deliverables through completion.

Skills

Business Analyst experience

Strong written communication

Requirements documentation

Tools

Excel

PowerPoint

SharePoint

Power BI

Jira

Azure DevOps

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Summary

The Business Analyst will support the Global Threat Technology within Security Operations by documenting requirements, coordinating operational deliverables, improving reporting processes, and helping convert Security Operations data into actionable management insights. The role will partner with CsIRT, SORT, OSM, GRC, and technology stakeholders to improve clarity, consistency, and execution across Security Operations.

Key responsibilities

• Gather, document, and validate business requirements for SecOps metrics, dashboards, workflow improvements, and governance routines.
• Support OSM reporting packages, KPI / KRI tracking, action item follow-up, and recurring management updates.
• Maintain process documentation, meeting artifacts, intake trackers, and evidence packages for audit, exam, and leadership requests.
• Partner with technical teams to translate operational needs into clear user stories, acceptance criteria, and implementation-ready requirements.
• Identify opportunities to streamline workflows, improve data quality, and reduce manual reporting effort across Security Operations.
• Coordinate across stakeholders to track dependencies, risks, decisions, and deliverables through completion.

Qualifications

• Experience as a business analyst, operations analyst, project analyst, or similar role in technology, cybersecurity, risk, or financial services.
• Strong written communication skills with the ability to summarize complex operational information for management audiences.
• Working knowledge of requirements documentation, process mapping, KPI / metrics reporting, and stakeholder coordination.
• Familiarity with cybersecurity operations, incident response, threat management, audit / regulatory requests, or control environments preferred.
• Proficiency with Microsoft 365 tools; experience with Excel, PowerPoint, SharePoint, Power BI, Jira, Azure DevOps, or similar tools preferred.
• Highly organized, detail-oriented, and comfortable managing multiple workstreams in a fast-paced operational environment.

Work Authorization

Applicants must have the right to work in Ireland at the time of application and for the duration of employment. Please note that Northern Trust is unable to provide employment permit sponsorship for this role. This includes Critical Skills Employment Permits, General Employment Permits, Intra-Company Transfer Employment Permits, Stamp 1G permissions, and other employment permits under Irish immigration frameworks.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve. Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.

Looking for greater?

You found it. A global financial leader with more than 22,000 employees in 23 locations worldwide, Northern Trust empowers our employees to achieve more than just business goals. Our focus on work-life balance, career mobility and unique opportunities are just a few of the reasons we’ve been named one of the world’s most admired companies.

Terms and Conditions

Candidate Privacy Notice California Applicant Privacy Notice Pay Transparency Nondiscrimination Provision (U.S) Transparency in Coverage Disclosure - North America Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), [phone] (Asia Pacific), 1800-425-0333 (India), [phone] (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

APAC/INDIA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

Canada EEO STATEMENT

Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

EMEA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

USA EEO STATEMENT

It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status.