Business Analyst

Northern Trust Corp; Limerick; Hybrid; EUR 60,000 - 80,000; Full time

Job summary

Northern Trust in Limerick, Ireland, seeks a Business Analyst to support the Global Threat Technology within Security Operations. You will document requirements, coordinate deliverables, and help turn data into actionable insights.

Collaborating with CsIRT, SORT, OSM, and GRC teams, you will improve reporting, governance, and operational clarity while translating needs into practical user stories and acceptance criteria.

Qualifications

• Experience as a business analyst in technology, cybersecurity, risk or financial services.
• Strong written communication and ability to summarize complex information for management.
• Working knowledge of requirements documentation, process mapping, KPI/metrics reporting, and stakeholder coordination.

Responsibilities

• Gather, document, and validate business requirements for SecOps metrics, dashboards, and governance.
• Support OSM reporting packages, KPI/KRI tracking, action item follow-up, and updates.
• Maintain process documentation, artifacts, intake trackers, and evidence for audit and leadership requests.
• Translate operational needs into clear user stories, acceptance criteria, and implementation-ready requirements.
• Identify opportunities to streamline workflows and reduce manual reporting across Security Operations.
• Coordinate with stakeholders to track dependencies, risks, decisions and deliverables.

Skills

Strong written communication

Stakeholder coordination

Requirements gathering

Process mapping

KPI/metrics reporting

Attention to detail

Tools

Microsoft 365 tools

Excel

PowerPoint

SharePoint

Power BI

Jira

Azure DevOps

Job description

## Business AnalystApply: Limerick, Ireland: Full time: Posted Today: R162194**About Northern Trust** As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. **Summary** The Business Analyst will support the Global Threat Technology within Security Operations by documenting requirements, coordinating operational deliverables, improving reporting processes, and helping convert Security Operations data into actionable management insights. The role will partner with CsIRT, SORT, OSM, GRC, and technology stakeholders to improve clarity, consistency, and execution across Security Operations. **Key responsibilities** • Gather, document, and validate business requirements for SecOps metrics, dashboards, workflow improvements, and governance routines. • Support OSM reporting packages, KPI / KRI tracking, action item follow-up, and recurring management updates. • Maintain process documentation, meeting artifacts, intake trackers, and evidence packages for audit, exam, and leadership requests. • Partner with technical teams to translate operational needs into clear user stories, acceptance criteria, and implementation-ready requirements. • Identify opportunities to streamline workflows, improve data quality, and reduce manual reporting effort across Security Operations. • Coordinate across stakeholders to track dependencies, risks, decisions, and deliverables through completion. **Qualifications** • Experience as a business analyst, operations analyst, project analyst, or similar role in technology, cybersecurity, risk, or financial services. • Strong written communication skills with the ability to summarize complex operational information for management audiences. • Working knowledge of requirements documentation, process mapping, KPI / metrics reporting, and stakeholder coordination. • Familiarity with cybersecurity operations, incident response, threat management, audit / regulatory requests, or control environments preferred. • Proficiency with Microsoft 365 tools; experience with Excel, PowerPoint, SharePoint, Power BI, Jira, Azure DevOps, or similar tools preferred. • Highly organized, detail-oriented, and comfortable managing multiple workstreams in a fast-paced operational environment. **Work Authorization** Applicants must have the right to work in Ireland at the time of application and for the duration of employment. Please note that Northern Trust is unable to provide employment permit sponsorship for this role. This includes Critical Skills Employment Permits, General Employment Permits, Intra-Company Transfer Employment Permits, Stamp 1G permissions, and other employment permits under Irish immigration frameworks. **Working with Us** As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve. Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities. **Reasonable Accommodation** Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.