Sales & Quotes Support Specialist

SeeMeHired.com; Galway; On-site; EUR 26,000 - 38,000; Full time

Job summary

Snap Group in Ireland seeks a proactive Customer Service Representative to join our team in Galway. You will engage with customers, prepare quotes, log activity in CRM, and coordinate with production to ensure orders are processed on time.

Ideal candidates have at least two years in a similar B2B role, fluent English, and strong IT skills with Microsoft Office; training will be provided for product knowledge and sales support tasks.

Qualifications

• Strong educational background and fluent in English.
• Proficient in Microsoft Office suites, data extraction and ability to run reports.
• At least two years' experience in a similar role [B2B], with a track record of delivering results.

Responsibilities

• Create customer quotes and follow-up, based on customer needs with high attention to detail and client satisfaction.
• Ensure project deliverables are met by closely monitoring with production and suppliers.
• Drive long term growth by building strong relationships with team and customers.
• Deliver quality results and go above and beyond client expectations.
• Carry out other tasks as required by management including social media focus.

Skills

Customer service

CRM system

Sales support

Quote preparation

English fluency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Snap Group in Ireland seeks a proactive Customer Service Representative to join our team in Galway. You will engage with customers, prepare quotes, log activity in CRM, and coordinate with production to ensure orders are processed on time.

Ideal candidates have at least two years in a similar B2B role, fluent English, and strong IT skills with Microsoft Office; training will be provided for product knowledge and sales support tasks.