B2B Customer Service & Quotes Specialist

Snap Ireland; Galway; On-site; EUR 30,000 - 35,000; Full time

Job summary

Snap Ireland is seeking a proactive Customer Service/ Sales Support Executive to engage with customers, coordinate with the sales team and ensure timely quotes and orders. The role emphasizes delivering high-quality service and supporting sales growth in a fast-paced environment.

The position requires two years’ B2B experience, strong English communication, and proficiency in Microsoft Office, with duties spanning quotes, CRM logging, and production coordination at Snap Ireland’s Ballybrit site.

Qualifications

• Fluent in English with strong written and spoken communication.
• Proficient in Microsoft Office, able to run data reports.
• Minimum two years' experience in a similar B2B role with a track record of delivering results.

Responsibilities

• Creating customer quotes and follow-up, based on customer needs with high attention to detail.
• Ensure project deliverables are met by closely monitoring with production team and suppliers.
• Drive long term growth by building strong relationships with team and customers.
• Carry out other tasks as required by management, including social media platform focus.

Skills

Microsoft Office

Data extraction

Report generation

B2B experience

Job description

Snap Ireland is seeking a proactive Customer Service/ Sales Support Executive to engage with customers, coordinate with the sales team and ensure timely quotes and orders. The role emphasizes delivering high-quality service and supporting sales growth in a fast-paced environment.

The position requires two years’ B2B experience, strong English communication, and proficiency in Microsoft Office, with duties spanning quotes, CRM logging, and production coordination at Snap Ireland’s Ballybrit site.