Sales Operations Analyst

GCS; Dublin; Hybrid; EUR 45,000 - 60,000; Full time

Job summary

GCS in Dublin is seeking a Sales Operations professional for an 11-month contract to partner with Channel Sales leadership, delivering forecasting, pipeline reviews, reporting and business insights.

You will build Power BI dashboards and collaborate across Sales, Marketing, Finance and Legal in a fast-paced technology environment across multiple EU geographies.

Qualifications

• 2-4 years of experience in Sales Operations, Channel Operations, Partner Operations or a similar commercial operations role.
• Experience in a Channel / Partner environment is highly desirable.
• Strong understanding of partner relationships and channel sales operations.
• Experience within a technology, software or SaaS organisation is preferred.
• Strong analytical skills with the ability to work with, interpret and communicate data.
• Hands-on Power BI experience, including the ability to create reports and dashboards.
• Experience with CRM systems and sales/pipeline data.
• Strong Excel and PowerPoint skills.
• Experience supporting sales forecasting, pipeline reviews and business reporting.
• Strong stakeholder management and business partnering skills.
• Ability to work across multiple teams and EU geographies.

Responsibilities

• Act as a key business partner Channels Sales organization.
• Support sales leadership with forecasting, pipeline reviews, reporting and business insights.
• Analyse channel and partner data to identify trends, opportunities and areas for improvement.
• Prepare and deliver management reports, Quarterly Business Reviews and business performance insights.
• Support annual planning activities, including channel sales planning and quota deployment.
• Develop and maintain Power BI reports and dashboards to provide actionable insights to stakeholders.
• Work with multiple stakeholders across Sales, Marketing, Finance, Legal, Enablement, Deal Desk and Commissions.
• Support the development of best practices for pipeline management, forecasting and operational processes.
• Work across multiple EU geographies, collaborating with different business stakeholders and teams.
• Support financial and sales reporting while ensuring appropriate governance and compliance.
• Help identify opportunities to improve processes and operational efficiency within the Channel organization.
• Leverage AI tools such as Microsoft Copilot to improve reporting, analysis and business processes.
• Support onboarding of new team members, including CRM tools, partner processes and management reporting.
• Operate effectively in an environment undergoing organizational and process change.

Skills

Power BI

CRM systems

Excel

PowerPoint

Analytical skills

Stakeholder management

Channel / Partner operations

Tools

Power BI

CRM systems

Job description

Location: Dublin 2 - Hybrid (2-3 days onsite per week)

Contract: 11-month contract

About the Role

This is an individual contributor role with strong business partnering responsibilities. You will work closely with Sales leadership and cross-functional stakeholders, using data, reporting and business insights to support growth, improve operational effectiveness and drive better decision-making across the channel organization.

The successful candidate will be comfortable working in a fast-paced and evolving technology environment, where resilience, adaptability and the ability to work with ambiguity are important.

Key Responsibilities

• Act as a key business partner Channels Sales organization.
• Support sales leadership with forecasting, pipeline reviews, reporting and business insights.
• Analyse channel and partner data to identify trends, opportunities and areas for improvement.
• Prepare and deliver management reports, Quarterly Business Reviews and business performance insights.
• Support annual planning activities, including channel sales planning and quota deployment.
• Develop and maintain Power BI reports and dashboards to provide actionable insights to stakeholders.
• Work with multiple stakeholders across Sales, Marketing, Finance, Legal, Enablement, Deal Desk and Commissions.
• Support the development of best practices for pipeline management, forecasting and operational processes.
• Work across multiple EU geographies, collaborating with different business stakeholders and teams.
• Support financial and sales reporting while ensuring appropriate governance and compliance.
• Help identify opportunities to improve processes and operational efficiency within the Channel organization.
• Leverage AI tools such as Microsoft Copilot to improve reporting, analysis and business processes.
• Support onboarding of new team members, including CRM tools, partner processes and management reporting.
• Operate effectively in an environment undergoing organizational and process change.

About You

• 2-4 years of experience in Sales Operations, Channel Operations, Partner Operations or a similar commercial operations role.
• Previous experience working in a Channel / Partner environment is highly desirable.
• Strong understanding of partner relationships and channel sales operations.
• Experience within a technology, software or SaaS organisation is preferred.
• Strong analytical skills with the ability to work with, interpret and communicate data.
• Hands-on Power BI experience, including the ability to create reports and dashboards.
• Experience with CRM systems and sales/pipeline data.
• Strong Excel and PowerPoint skills.
• Experience supporting sales forecasting, pipeline reviews and business reporting.
• Strong stakeholder management and business partnering skills.
• Ability to work effectively across multiple teams and EU geographies.
• Comfortable working in a fast-changing and sometimes unstructured environment.
• Resilient, adaptable and able to manage competing priorities.
• Strong communication and problem-solving skills.
• Proactive, growth-oriented approach with the ability to identify opportunities and drive improvements.
• Exposure to AI tools such as Microsoft Copilot and their application in business operations is desirable.