Sales Operations Analyst - SaaS / Channel & Alliances

Principle; Dublin; On-site; EUR 50,000 - 70,000; Full time

Job summary

Global Enterprise Software Company in Dublin is seeking a Sales Operations Analyst to join the EMEA sales organisation. You will support the Alliances & Channels Sales Director with forecasting, pipeline management, and reporting, blending analytics with senior stakeholder partnership.

Ideal candidates have 2–4 years in Sales Operations within software or SaaS environments, with strong Excel, PowerPoint and CRM/reporting tooling skills.

Qualifications

• 2-4 years' experience in Sales Operations.
• Strong understanding of forecasting, pipeline management and CRM reporting.
• Experience supporting Channel Sales, Alliances or indirect sales.
• Advanced Excel & PowerPoint skills.
• Experience with CRM platforms and BI/reporting tools.

Responsibilities

• Partner with Alliances & Channels Sales Director and sales leadership.
• Participate in weekly forecasting and forecast roll-up meetings.
• Conduct regular pipeline reviews and identify trends and risks.
• Prepare analysis and dashboards for QBRs and leadership reporting.
• Use BI tools to generate actionable commercial insights.
• Collaborate with Marketing, Enablement and Finance teams.

Skills

Sales forecasting

CRM reporting

Excel & PowerPoint

BI tools

Analytical thinking

Tools

CRM platforms

Tableau

Power BI

Job description

Dublin | Contract until June 2027 | Global Enterprise Software Company | 40 hours per week

We are recruiting a Sales Operations Analyst to join the EMEA sales organisation of a leading global enterprise software and SaaS company.

This is a hands-on Sales Operations position supporting the Alliances & Channel Sales organisation, working closely with senior sales leadership across forecasting, pipeline management, business planning, reporting and sales performance.

You will act as a key operational partner to the Alliances & Channels Sales Director, helping provide the data, analysis and operational structure required to improve forecast accuracy, pipeline visibility and sales execution.

The role would suit someone with approximately 2-4 years' Sales Operations experience within a software, SaaS or technology sales environment who enjoys combining analytics with direct business partnering.

What you'll be doing

• Partner directly with the Alliances & Channels Sales Director and wider sales leadership team.
• Participate in weekly sales forecasting and forecast roll-up meetings, providing analysis and insight to support accurate forecasting.
• Conduct regular pipeline reviews, identifying trends, gaps, risks and opportunities and helping establish best practices around pipeline management.
• Prepare analysis, dashboards and management information for Quarterly Business Reviews (QBRs) and leadership reporting.
• Use data, BI tools and emerging AI capabilities to generate actionable commercial insights for the business.
• Work with Marketing and Sales Enablement teams to monitor the performance of key sales and partner initiatives.
• Support financial reporting and help ensure reporting is consistent with internal policies and processes.
• Partner with Sales Operations, Deal Desk and Commissions teams to resolve operational issues and improve processes.
• Support the onboarding of new sales employees, including CRM tools, partner policies and management dashboards.
• Work cross-functionally with teams including Finance, Legal, Marketing and Sales to support Channel & Alliance growth initiatives and improve operational processes.

What we're looking for

• Approximately 2-4 years' experience in Sales Operations, ideally within a software, SaaS or enterprise technology organisation.
• Strong understanding of sales forecasting, pipeline management, CRM reporting and sales performance analysis.
• Experience supporting Channel Sales, Alliances, Partnerships or an indirect sales organisation would be particularly valuable.
• Strong analytical skills with the ability to interpret sales data and turn it into meaningful commercial insights.
• Experience working with CRM platforms and sales reporting tools.
• Advanced or strong working knowledge of Microsoft Excel and PowerPoint.
• Experience with Tableau, Power BI or similar business intelligence/reporting tools is desirable.
• Comfortable partnering with senior sales stakeholders and working across Sales, Finance, Marketing, Legal, Deal Desk and other business functions.
• Highly organised with strong attention to detail and comfortable operating in a fast-moving, international sales environment.
• Proactive and commercially minded, with the confidence to identify problems, challenge where appropriate and help drive improvements.

The opportunity

This is an opportunity to join a major international enterprise software business and gain exposure to a sophisticated EMEA SaaS sales operation.

Rather than being a purely reporting-focused position, you will work directly with sales leadership and have visibility across forecasting, pipeline, channel performance, QBRs, sales planning, analytics and operational strategy.

If you have Sales Operations experience within SaaS, software or technology and are looking for a role combining data, commercial analysis and senior stakeholder partnership, we would be interested in speaking with you.