Sales Coordinator - CRM & Customer Experience

Saint-Gobain Exterior Solutions; Cork; On-site; EUR 26,000 - 34,000; Full time

Job summary

Saint-Gobain Exterior Solutions in Cork is seeking an organized administrator to support our Landscapes, Dashing and Lime teams, handling enquiries and logging them promptly.

You will maintain accurate customer records in the CRM, assist with hospitality tasks, and help the sales team engage with customers, ensuring a professional, friendly experience.

The role requires GCSEs in English and Maths, strong data entry, and proficiency with Microsoft Office, with a commitment to quality service.

Qualifications

• GCSEs in English and Maths at Grade C or above.
• At least one year’s experience in a varied administrative support or reception role.
• Experience of working with high-volume, accurate data entry.
• Experience of providing advice and support to colleagues and customers.
• Experience of handling confidential and sensitive information appropriately.
• Strong planning, organisational and time management skills.
• A professional and customer-focused approach.
• Meet the requirements of the Company Competency Matrix.
• Proficient in Microsoft Office, including Word and Excel.
• Excellent verbal and written communication skills.
• Strong customer focus with a commitment to delivering a positive customer experience.
• Ability to work effectively under pressure and meet tight deadlines.
• Well organised and able to manage competing priorities.
• Experience using Salesforce or a similar CRM system.

Responsibilities

• Provide day-to-day administrative support to multiple divisions (Landscapes, Dashing, Lime).
• Assist with stock management and collaboration with the sales team.
• Maintain accurate customer information, leads and opportunities in the CRM.
• Welcome and host customers, arrange hospitality, and keep records organised for quick access.
• Respond to and follow up on general enquiries, ensuring clear communication and a professional experience.

Skills

Data entry

Customer service

Microsoft Office

Communication skills

Organisation

CRM systems

Time management

Team collaboration

Problem solving

Stakeholder management

Education

GCSEs in English and Maths

Tools

Salesforce

Job description

Saint-Gobain Exterior Solutions in Cork is seeking an organized administrator to support our Landscapes, Dashing and Lime teams, handling enquiries and logging them promptly.

You will maintain accurate customer records in the CRM, assist with hospitality tasks, and help the sales team engage with customers, ensuring a professional, friendly experience.

The role requires GCSEs in English and Maths, strong data entry, and proficiency with Microsoft Office, with a commitment to quality service.