Sales Cloud Success Coach (German or Italian)

Salesforce.com, inc.; Dublin; Hybrid; EUR 65,000 - 90,000; Full time

Job summary

Salesforce.com, inc. is seeking a Success Guide who speaks German or Italian to help Premier and Signature customers grow value and adoption. You will deliver 1:1 coaching, proactive guidance, and leverage AI tools to tailor recommendations.

The role requires organizing, being agile, and strong presentation skills, with the ability to explain complex topics to audiences from developers to C-Suite. Salesforce values growth, inclusivity, and customer success.

Qualifications

• 3+ years of relevant experience.
• Ability to learn new technologies quickly.
• Consultative, customer-focused engagement style.
• Communicate and influence credibly with diverse audiences, from developers to executives.
• Ability to navigate and lead on complex customer requests.
• Fluent in Italian or German.

Responsibilities

• Provide prescriptive recommendations and technical advice to improve adoption.
• Deliver 1:1 Expert Coaching Sessions and Ad-Hoc Success Engagements.
• Become an expert in Sales Cloud and related products.
• Help customers achieve their business outcomes.
• Generate positive feedback from customers and internal teams.
• Show continued professional growth and development.

Skills

3+ yrs experience

Learning new tech

Consultative approach

Stakeholder communication

Task prioritization

Italian or German fluent

Tools

Salesforce platform

Salesforce certifications

Job description

Salesforce.com, inc. is seeking a Success Guide who speaks German or Italian to help Premier and Signature customers grow value and adoption. You will deliver 1:1 coaching, proactive guidance, and leverage AI tools to tailor recommendations.

The role requires organizing, being agile, and strong presentation skills, with the ability to explain complex topics to audiences from developers to C-Suite. Salesforce values growth, inclusivity, and customer success.