Sales and Operations Specialist

HRconsultants.ie; Dublin; On-site; EUR 40,000 - 48,000; Full time

Job summary

HRconsultants.ie is recruiting for an experienced Internal Sales/Operations/Project Co-ordinator to manage the customer journey from quotation through to order and delivery. You will work closely with Sales, Technical, Procurement and Finance, as well as suppliers and logistics partners, to ensure smooth operations and strong customer relationships.

The role requires an organised, commercially minded communicator who can identify sales opportunities, negotiate terms and coordinate freight and

Qualifications

• Experience in internal sales, sales administration, operations, logistics, project coordination or a similar role.
• Strong organisational and administration skills.
• Excellent communication and relationship-building skills.
• Confidence in selling, upselling and negotiating with customers.

Responsibilities

• Managing projects and customer orders from quotation through to completion.
• Preparing, issuing and following up on quotations, proposals and orders.
• Building strong relationships with new and existing customers.
• Identifying sales, upselling and new business opportunities.
• Negotiating pricing and terms with customers.
• Coordinating freight, transportation, collections and deliveries.
• Liaising with suppliers, subcontractors and logistics providers.
• Managing customer queries and resolving issues proactively.
• Maintaining accurate order documentation and operational records.
• Supporting reporting, compliance, quality and continuous improvement initiatives.
• Ensuring orders and projects are delivered efficiently and in line with customer requirements.

Skills

Internal Sales

Sales administration

Organisation

Customer communication

Negotiation

Excel reporting

Education

Third-level qualification in Business/Operations/Supply Chain/Logistics/Project Management

Tools

ERP

CRM

Project management software

Job description

We're currently recruiting on behalf of a well-established, growing international business operating across the construction, infrastructure and mission-critical sectors.

This is an excellent opportunity for an experienced Internal Sales, Sales Support, Operations or Project Coordinator to take ownership of the customer journey from initial quotation through to order and delivery.

The successful candidate will be a confident and outgoing communicator who enjoys building customer relationships, identifying sales opportunities and ensuring the operational detail behind every order is managed efficiently.

The Role

You'll act as a key point of contact for customers, working closely with Sales, Technical, Procurement and Finance, as well as suppliers, subcontractors and logistics partners.

Key responsibilities will include:

• Managing projects and customer orders from quotation through to completion
• Preparing, issuing and following up on quotations, proposals and orders
• Building strong relationships with new and existing customers
• Identifying sales, upselling and new business opportunities
• Negotiating pricing and terms with customers
• Coordinating freight, transportation, collections and deliveries
• Liaising with suppliers, subcontractors and logistics providers
• Managing customer queries and resolving issues proactively
• Maintaining accurate order documentation and operational records
• Supporting reporting, compliance, quality and continuous improvement initiatives
• Ensuring orders and projects are delivered efficiently and in line with customer requirements

About You

We're looking for someone who is organised, commercially minded and confident dealing with customers.

You'll ideally have:

• Experience in internal sales, sales administration, operations, logistics, project coordination or a similar role
• Strong organisational and administration skills
• Excellent communication and relationship-building skills
• Confidence in selling, upselling and negotiating with customers
• Strong attention to detail and the ability to manage multiple priorities
• Good analytical and problem-solving skills
• Strong Microsoft Excel and reporting skills
• Experience managing order paperwork and records
• A third-level qualification in Business, Operations, Supply Chain, Logistics, Project Management or a related discipline

Experience within construction, engineering, manufacturing, supply chain, logistics or data centre environments would be an advantage, as would experience with ERP, CRM or project management systems.

What's on Offer?

• Work on high-profile and complex projects
• Build strong commercial and operational experience
• Work across UK, Irish and critical infrastructure markets
• Join a collaborative and supportive team
• Develop your skills and take ownership of key customer relationships
• Make a genuine impact within the business