Technical Sale Support

Protential Resources; Dublin; On-site; EUR 28,000 - 38,000; Full time

Job summary

Protential Resources is looking for a proactive and customer-focused Technical Sales Support to join our client, a leading specialist in hydraulics, pneumatics, and process engineering solutions across the UK and Ireland. This is a fantastic opportunity for someone who enjoys working in a fast-paced sales environment, supporting customers, managing enquiries, and helping drive branch performance.

If you have strong organisational skills, enjoy building relationships, and take pride in delivering

Qualifications

• Must have technical knowledge in pneumatics, hydraulics, fluid power or related engineering environment.
• Excellent organisational skills and ability to manage multiple tasks.
• Customer-focused mindset with professional and positive approach.
• Strong communication skills and confident telephone manner.
• Commercial awareness and understanding of sales processes.
• Proactive approach to supporting customers and identifying opportunities.
• Ability to build strong working relationships internally and externally.
• Comfortable balancing reactive enquiries with proactive support activity.

Responsibilities

• Managing and processing inbound customer orders accurately and efficiently.
• Handling day-to-day customer enquiries via phone, email, and digital channels.
• Supporting quotation preparation and following up to maximise conversion.
• Confidence having technical conversations with customers and understanding their challenges.
• Assisting with upselling and cross-selling opportunities with existing customers.
• Maintaining accurate customer records and updating systems with enquiry and order details.
• Supporting stock coordination alongside relevant teams.
• Contributing to overall branch sales performance and customer satisfaction.

Skills

Attention to detail

Pneumatics

Hydraulics

Fluid power

Commercial awareness

Sales processes

Communication skills

Telephone manner

Relationship building

Job description

Protential Resources is looking for a proactive and customer-focused Technical Sales Support t to join our client a leading specialist in hydraulics, pneumatics, and process engineering solutions across the UK, Ireland

This is a fantastic opportunity for someone who enjoys working in a fast-paced sales environment, supporting customers, managing enquiries, and helping drive branch performance. If you have strong organisational skills, enjoy building relationships, and take pride in delivering excellent service, we would like to hear from you.

Key Responsibilities Include:

• Managing and processing inbound customer orders accurately and efficiently
• Handling day-to-day customer enquiries via phone, email, and digital channels
• Supporting quotation preparation and following up to maximise conversion
• Confidence having technical conversations with customers and understanding their challenges.
• Assisting with upselling and cross-selling opportunities with existing customers
• Maintaining accurate customer records and updating systems with enquiry and order details
• Supporting stock coordination alongside relevant teams
• Contributing to overall branch sales performance and customer satisfaction

What We’re Looking For:

• Strong attention to detail and accuracy
• Technical knowledge within pneumatics, hydraulics, fluid power, compressed air or a related engineering environment (mandatory)
• Excellent organisational skills with the ability to manage multiple tasks
• A customer-focused mindset with a professional and positive approach
• Dependability and integrity when handling customer information
• Strong communication skills and confident telephone manner
• Commercial awareness and understanding of sales processes
• Proactive approach to supporting customers and identifying opportunities
• Ability to build strong working relationships internally and externally
• Comfortable balancing reactive enquiries with proactive support activity

Why ?

• Opportunity to play a key role within a high-performing branch team
• Be part of a well-established business with a strong engineering reputation
• Supportive team environment focused on collaboration and result