Sales Administrator

jobs-placeme; Galway; On-site; EUR 32,000 - 42,000; Full time

Job summary

Our client in Co. Galway is seeking a proactive Sales Administrator to join the Internal Sales team. The role requires strong administration and customer service, with a focus on building relationships with customers and supporting the external sales team.

Ideal candidates will have at least 2 years in a busy sales admin environment, experience with CRM/ERP, and excellent communication skills in English. This role offers an office-based, collaborative work setting in Galway.

Qualifications

• Minimum 2 years’ sales experience in busy administrative environment.
• Experience dealing with customers over the phone.
• Experience using ERP/CRM systems and proficient across the Microsoft suite.

Responsibilities

• Process sales orders and handle customer queries.
• Build relationships with Customers and maintain strong communication.
• Manage orders and sales enquiries with a positive, can-do attitude.
• General sales administration, quotations, and order entry via ERP.
• Act as point of contact for after-sales/customer service and liaise with External Sales/Quality.
• Provide active support for External sales team and share market insights with Sales/Marketing.
• Assist in compiling sales reports and support marketing campaigns to raise brand awareness.
• Attend sales meetings, trade exhibitions and open days as required.

Skills

Sales experience

CRM/ERP systems

Phone communication

Team player

Microsoft Office

Attention to detail

Industry knowledge

Job description

Overview

Our client are looking for a highly proactive Sales Administrator is required to join our Internal Sales team based in their office in Co. Galway. This role requires excellent administration and organisational skills to help support our external sales team. This role will involve building relationships and dealing with customers and requires a good telephone manner and a strong customer service focus.

Qualifications

• Minimum 2 years’ sales experience in busy administrative environment is essential.
• Experience working in a sales environment is desirable.
• Experience of dealing with customers over the phone.
• A team player with the ability to work off your own initiative is essential.
• Experience using ERP and CRM systems and proficient across the Microsoft suite.
• Highly collaborative, organised, detail oriented with a strong ability to multi-task.
• Excellent communication, presentation, and negotiation skills with fluency in English, verbal and writtenessential.
• Time management and task prioritisation skills.
• Strong analytical problem-solving skills.
• A strong working knowledge of the Agriculture/Equine and/or Civils industries is highly advantageous butnot essential.

Responsibilities

• Process Sales orders and deal with customer queries
• Strong communication and relationship building with Customers
• Can-do, positive attitude, dealing with orders and sales enquiries.
• General sales administration, sales quotations, and sales order entry via an ERP system.
• Being the point of contact for after-sales/customer service support and liaising with External Sales/Qualitydepartment.
• Strong team player providing active, hands-on support for the External sales team.
• Effectively communicate market findings and customer insights to the Sales/Marketing Team andmanagement.
• Assist in the compilation of Sales reports.
• Assist with marketing campaigns to support brand awareness and business development.
• Attend sales meetings, conferences, trade exhibitions and open days as required.