Sales Administrator / Internal Sales Coordinator

Arcon Recruitment Services; Ballina, Ballinrobe, Castlebar, Westport; Presencial; EUR 30.000 - 38.000; Tempo integral

Resumo da vaga

Arcon Recruitment Services currently seeks a Sales Administrator / Internal Sales Coordinator in Castlebar. The role combines telephone-based customer contact with order processing and general sales administration to support the sales team and customers in a busy office environment.

Ideal candidates will have experience in telesales or customer-facing roles, strong admin skills and the ability to handle multiple enquiries.

Qualificações

• Experience in telesales or customer-facing roles.
• Strong administration and organisational skills.
• Good attention to detail and order accuracy.
• Comfortable with computer systems, email and Microsoft Office.
• Ability to manage several enquiries and priorities at the same time.
• Good written and spoken English.

Responsabilidades

• Respond to customer enquiries by telephone and email.
• Contact existing customers and follow up on sales opportunities.
• Process customer orders accurately and efficiently.
• Prepare quotations and follow up with customers.
• Maintain accurate pricing, order and customer information.
• Support external sales representatives and account managers.
• Coordinate with purchasing, warehouse, delivery and accounts teams.
• Update customer records and sales activity on the CRM system.

Conhecimentos

Telesales

Call-centre sales

Customer service

Retail

Hospitality

Office administration

CRM

Microsoft Office

Ferramentas

CRM

Microsoft Office

Descrição da vaga

Sales Administrator / Internal Sales Coordinator – Castlebar

Location: Castlebar, County Mayo
Job Type: Full-time, Permanent

Ready to Take Your Sales Experience into a New Industry?

Our client, an established business in Castlebar, is seeking a confident and organised Sales Administrator / Internal Sales Coordinator.

This opportunity may particularly suit someone with experience in tellesales, call-centre sales, customer service, retail, hospitality or office administration who would like to enter a new industry and develop a long-term career.

Direct experience in the employer’s industry is not essential. Training on the company’s products, systems and customers will be provided.

The Role

The successful candidate will support customers and the wider sales team, combining telephone-based customer contact with order processing and general sales administration.

Responsibilities will include:

• Responding to customer enquiries by telephone and email.
• Contacting existing customers and following up on sales opportunities.
• Processing customer orders accurately and efficiently.
• Preparing quotations and following up with customers.
• Maintaining accurate pricing, order and customer information.
• Supporting external sales representatives and account managers.
• Coordinating with purchasing, warehouse, delivery and accounts teams.
• Updating customer records and sales activity on the CRM system.
• Resolving routine customer and order queries.Assisting with reports, documentation and general sales administration.
• Building strong relationships with new and existing customers.
• Identifying opportunities to introduce additional products or services.
• Providing a professional and helpful customer experience.

Candidate Requirements

• Experience in telesales, customer service, sales administration, retail, hospitality or a similar customer-facing position.
• Confident and professional telephone manner.
• Strong administration and organisational skills.
• Good attention to detail and order accuracy.
• Comfortable working with computer systems, email and Microsoft Office.
• Ability to manage several enquiries and priorities at the same time.
• Good written and spoken English.Positive attitude and willingness to learn about a new industry.
• Ability to work independently and as part of a team.
• Previous experience with CRM, order-processing or stock-management systems would be beneficial but is not essential.

What’s on Offer?

• Opportunity to transfer your telesales or customer-service experience into a new industry.
• Full product and systems training.
• Permanent, full-time employment.
• Competitive salary based on experience.
• Supportive team environment.
• Opportunity to progress into internal sales, account management or business development.

This position may suit candidates living in Castlebar, Westport, Ballina, Claremorris, Ballinrobe, Foxford, Swinford, Kiltimagh, Newport, Balla and surrounding areas of County Mayo.