Revenue Protection & SAP Database Specialist (Hybrid)

Electricity Supply Board; Munster; Hybride; EUR 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Hybrid working

Career development through mentoring

CSR opportunities

Résumé du poste

Electricity Supply Board (ESB) is seeking a Team Member for Revenue Protection/Database within the RMS organisation, based in Tralee, County Kerry. The role offers hybrid working with in-person collaboration at least two days per week and opportunities to work with Meter Reading, MRSO, and Meter Operations.

The successful candidate will support the Team Leader and contribute to timely market data updates, billing, and issue resolution while maintaining confidentiality and aiming for targets.

Qualifications

• 3rd Level qualification or equivalent work experience.
• Excellent communication skills and an ability to work effectively in a team
• Attention to detail is critical
• SAP ISU

Responsabilités

• Update the Central Market Database (SAP) for ESB Networks and participants.
• Process Market Messages accurately and on time.
• Liaise with RMS and ESB Networks functions.
• Resolve customer, supplier, and staff queries per the customer charter.
• Manage and record all reported meter security issues.
• Bill customers for damaged equipment and unrecorded usage due to interference.
• Maintain confidentiality in this work area.
• Work on own initiative to achieve targets.

Connaissances

Communication

Teamwork

Attention to detail

Formation

3rd Level qualification or equivalent

Outils

SAP ISU

Description du poste

Electricity Supply Board (ESB) is seeking a Team Member for Revenue Protection/Database within the RMS organisation, based in Tralee, County Kerry. The role offers hybrid working with in-person collaboration at least two days per week and opportunities to work with Meter Reading, MRSO, and Meter Operations.

The successful candidate will support the Team Leader and contribute to timely market data updates, billing, and issue resolution while maintaining confidentiality and aiming for targets.