The Connacht Hotel & The Residence Hotel | Galway
Are you an experienced Revenue Manager with a strong commercial mindset and a passion for driving hotel performance?
We are seeking an experienced Revenue Manager to lead revenue strategy across The Connacht Hotel, a 350‑bedroom property, and The Residence Hotel, a 20‑bedroom property, in Galway.
Reporting to the General Manager, you will oversee pricing, forecasting, distribution and reservations performance, working closely with the hotel teams to maximise revenue, profitability and market share. This is an opportunity to shape commercial strategy across two distinct properties and make a measurable impact on business performance.
The Role
- Develop and implement revenue strategies to optimise occupancy, average daily rate, RevPAR and overall profitability.
- Manage pricing, room inventory and availability across direct booking platforms, OTAs, tour operators and other distribution channels.
- Analyse booking pace, market trends, competitor activity and customer segments to identify opportunities and respond to changes in demand.
- Produce accurate forecasts and clear performance reports to support budgeting, business planning and commercial decisions.
- Lead regular revenue meetings, presenting insights and recommendations to the management team.
- Build and maintain effective relationships with tour operators, OTA partners and distribution providers.
- Work closely with Sales and Marketing on digital marketing activity, promotions and campaigns that drive bookings and improve channel performance.
- Grow direct bookings and optimise the distribution mix to manage acquisition costs.
- Oversee the Reservations Department, ensuring efficient processes, accurate bookings and a consistently high standard of guest service.
- Lead, coach and develop the reservations team, working closely with Front Office to strengthen revenue awareness, upselling and booking conversion.
About You
You will bring:
- A minimum of five years’ experience in revenue management within the hospitality industry.
- A proven track record of improving revenue and commercial performance.
- Strong expertise in pricing, yield management, forecasting and distribution strategy.
- Experience managing tour operator relationships and OTA partnerships.
- A strong understanding of digital marketing and its role in driving hotel revenue.
- Previous experience managing a Reservations Department and developing team performance.
- Strong knowledge of property management systems, central reservation systems, channel managers and revenue management systems.
- Excellent analytical skills, with the ability to turn data into clear, practical recommendations.
- Strong communication, organisational and relationship management skills.
- Excellent written and spoken English.
A qualification in Hospitality Management, Business, Finance or a related discipline, along with advanced Excel and reporting skills, would be an advantage.
Why Join Us?
As part of Connacht Hospitality Group, you will work with teams guided by our values: Think Customer, Show & Earn Respect, Work Together, Say It Do It and Be Curious.
You will have the opportunity to take ownership of revenue strategy across two Galway hotels, contribute directly to commercial decisions and develop the people and processes that support strong performance.
Benefits:
- Bike to work scheme
- Employee assistance program
- Employee discount
- Food allowance
- On‑site parking
- Wellness program
Application question(s):
- Do you have at least five years’ experience in revenue management within the hospitality industry?
- Can you give an example of a revenue strategy you implemented that improved a hotel’s commercial performance?
- What experience do you have managing a Reservations Department and working with tour operators and online travel agents (OTAs)?
Work Location: In person