Retail Operations Coach - Lead, Develop & Drive Results

Nike; Kildare; On-site; EUR 34,000 - 42,000; Full time

Benefits offered by this job

Monthly bonus

Employee discounts

Benefits package

Pension plan

Career development

Leadership training

DEI culture

Dress code

Sports activities

Nike moments

Job summary

Nike Kildare is seeking an Operations Coach (Floor Manager) to lead the in-store team and deliver world-class service. This full-time role focuses on stock flow, loss prevention, cash office, and health and safety policies while inspiring a high-energy back-of-house and front-of-house alignment.

You will coach associates, manage daily store operations, and drive a premium consumer experience. The role requires strong English, retail leadership, and flexibility to work day/evening/weekends in a

Qualifications

• Retail leadership and people management experience on a shop floor or department.
• Strong focus on customer service excellence and coaching.
• Experience driving stock accuracy, shrink reduction and loss prevention.

Responsibilities

• Manage daily operations in the store's front and back of house, including cash office, health and safety, shipping/receiving, stock flow and product management.
• Lead, coach and inspire associates to process stock efficiently and support stockroom management.
• Ensure replenishment processes are executed to high standards and monitor shrinkage results.
• Identify issues based on product selling and customer feedback to improve performance.
• Provide training and development to self and team.

Skills

Retail leadership

Customer service

People management

Job description

Nike Kildare is seeking an Operations Coach (Floor Manager) to lead the in-store team and deliver world-class service. This full-time role focuses on stock flow, loss prevention, cash office, and health and safety policies while inspiring a high-energy back-of-house and front-of-house alignment.

You will coach associates, manage daily store operations, and drive a premium consumer experience. The role requires strong English, retail leadership, and flexibility to work day/evening/weekends in a