Retail Athlete — Elevate Customer Experience

Nike; Kildare; Remote; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Performance bonus

Diversity Inclusion

Employee discounts

Nike outfit

Career development

Job summary

NikeKildare is seeking a full-time Retail Assistant to join our team and provide world-class service to the consumer. You will engage customers with premium brand experiences and support store operations across departments.

You will train new staff, operate cash registers, build displays, and link online and offline channels. A flexible schedule across seven days and a monthly bonus are part of the role, along with generous employee discounts and a dynamic, inclusive culture.

Qualifications

• Customer service and/or retail experience preferred.
• Effective communicator, brand ambassador, and collaborative teammate
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Responsibilities

• Using your expertise in exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
• Assisting our retail leads and floor managers (Coaches) in training new employees
• Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.
• Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
• Informing consumers and new teammates about the NIKE products and services
• Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture

Skills

Customer service

Brand ambassador

Collaborative teammate

Product sales techniques

Job description

NikeKildare is seeking a full-time Retail Assistant to join our team and provide world-class service to the consumer. You will engage customers with premium brand experiences and support store operations across departments.

You will train new staff, operate cash registers, build displays, and link online and offline channels. A flexible schedule across seven days and a monthly bonus are part of the role, along with generous employee discounts and a dynamic, inclusive culture.