Retail Betting Assistant — Customer Experience & Cashier

BOYLE Sports; Athy; On-site; EUR 15,000 - 21,000; Full time

Job summary

BoyleSports in Athy is seeking a friendly Customer Service Assistant to deliver outstanding service at the shop, process bets accurately, and help keep the store running smoothly throughout the day.

You will support the Shop Manager, handle opening/closing shifts, and promote our in-store and online betting options. A positive attitude, numeracy and teamwork are essential for success.

This role requires seven-day availability and a proactive approach to improve the shop and customer experience.

Qualifications

• Customer service focused with strong interpersonal skills.
• Able to handle cash accurately and maintain records.
• Flexible schedule including weekends.
• Interest in sports and betting helpful.

Responsibilities

• Assist Shop Manager with day-to-day shop operations.
• Open and close the shop as required.
• Provide excellent customer service and product knowledge.
• Process bets accurately via EPOS and terminals.
• Maintain shop presentation and cleanliness.
• Support brand ambassador initiatives and multi-channel journey.

Skills

Customer service

Trust and integrity

Flexible schedule

Detail oriented

Numeracy

Team player

Sporting interest

Ambitious

Tools

EPOS System

Job description

BoyleSports in Athy is seeking a friendly Customer Service Assistant to deliver outstanding service at the shop, process bets accurately, and help keep the store running smoothly throughout the day.

You will support the Shop Manager, handle opening/closing shifts, and promote our in-store and online betting options. A positive attitude, numeracy and teamwork are essential for success.

This role requires seven-day availability and a proactive approach to improve the shop and customer experience.