Restaurant Supervisor at Highcross Bars

Highcross Bars; Galway; On-site; EUR 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Tips

Staff discounts

Promotion opportunities

Positive working environment

Training & career development

Company events

Job summary

Highcross Bars in Galway, a beloved city venue, is seeking a Restaurant Supervisor to lead front-of-house operations on site. This full-time, permanent role offers strong career progression and a supportive team environment.

You will supervise service, train staff, plan shifts, ensure outstanding guest experience, and collaborate with kitchen and bar teams. Pay €15.00–€16.00 per hour, with tips, staff discounts and opportunities for promotion. Company events and training support growth.

Qualifications

• Proven supervisory experience in a reputable F&B establishment.
• Ability to work in a fast-paced environment.
• Organised and professional team player with a can-do attitude.

Responsibilities

• Supervise and support front-of-house staff during busy service periods.
• Ensure high standards of customer service and product quality.
• Assist with staff training, shift planning, and performance management.
• Monitor floor operations, including cleanliness, presentation, and compliance with health & safety standards.
• Handle customer feedback and resolve issues promptly and professionally.
• Collaborate with kitchen and bar teams to ensure smooth service.

Skills

Supervisory experience

Fast-paced environment

Team player

Customer service

Organisational skills

Tools

Front-of-house operations

Job description

Restaurant Supervisor at Highcross Bars, Galway, G, IE

This full-time on-site position offers great opportunities for career growth.

The Front Door

Are you a passionate and experienced hospitality professional ready to take the next step in your career?

The Front Door Bar, one of Galway City’s most iconic and vibrant venues, is looking for a Restaurant Supervisor to join our dynamic team.

Role

• Supervise and support front-of-house staff during busy service periods.
• Ensure high standards of customer service and product quality.
• Assist with staff training, shift planning, and performance management.
• Monitor floor operations, including cleanliness, presentation, and compliance with health & safety standards.
• Handle customer feedback and resolve any issues promptly and professionally.
• Collaborate with kitchen and bar teams to ensure smooth service.

Candidate

• Proven quality experience in a reputable F&B establishment in a similar role.
• The ability to work in a fast-paced environment.
• Be a consistently enthusiastic and professional team player with a can-do attitude.
• Organised & positive personality with the ability to work under pressure.
• Ability to manage and exceed customer expectations.
• Ability to work collaboratively in a team environment.

Benefits

• Competitive rate of pay.
• Tips.
• Staff discounts.
• Opportunity for promotion within the Group.
• Positive working environment.
• Training and career development.
• Company events.

If you're ready to bring your energy, experience, and leadership to one of Galway’s best-loved bars, we want to hear from you!

Job Details

• Job Types: Full-time, Permanent
• Pay: €15.00-€16.00 per hour
• Benefits: Company events Employee assistance program Employee discount Food allowance
• Application question(s): Do you live in Galway city?
• Are you a student or participating in third-level education?
• Experience: Supervisory: 1 year (required)
• Work Location: In person