Restaurant Supervisor | Full-time

Louis Fitzgerald Group; Galway; On-site; EUR 32,000 - 38,000; Full time

Job summary

The Louis Fitzgerald Group is seeking a dynamic restaurant supervisor for Quay Street to support daily operations, motivate staff, and ensure top-tier customer service.

Reporting to the Restaurant Manager, you will oversee front-of-house on shift, coach and onboard staff, and uphold health and safety standards in a fast-paced hospitality environment.

Flexibility with evenings and weekends is required as service levels vary.

Qualifications

• Experience in a supervisory or senior team member role within the Irish hospitality industry.
• Natural leader who motivates and supports colleagues under pressure.
• Good working knowledge of food safety and hygiene standards.
• Organised, reliable, and able to multitask during busy service.
• Excellent communication with customers and team; flexible with hours including evenings and weekends.

Responsibilities

• Leading front-of-house operations during shifts, stepping in to resolve issues as they arise.
• Supervising, coaching, and motivating team members, helping onboard and train new staff.
• Ensuring compliance with health, safety, and food hygiene standards during service.
• Handling customer queries and complaints on shift, escalating to the Restaurant Manager where needed.
• Supporting with opening/closing procedures, cash handling, and shift reporting.

Skills

Servicing

Hospitality

Managerial

Operational

Job description

Job Description

Location: Quay Street

We are looking for a dynamic restaurant supervisor to support daily operations, motivate staff, and ensure top-tier customer service. Reporting to the Restaurant Manager, this role plays a key part in keeping service running smoothly and standards high on a day-to-day basis.

About The Role

Supports the Restaurant Manager in overseeing daily restaurant operations, ensuring an exceptional customer experience and strong staff performance on shift. Helps drive team motivation and operational efficiency to maintain high-quality dining experiences in a fast-paced hospitality environment.

Key Responsibilities Include

• Leading front-of-house operations during shifts, stepping in to resolve issues as they arise
• Supervising, coaching, and motivating team members, helping onboard and train new staff
• Ensuring compliance with health, safety, and food hygiene standards during service
• Handling customer queries and complaints on shift, escalating to the Restaurant Manager where needed
• Supporting with opening/closing procedures, cash handling, and shift reporting

Ideal candidate

Thrives in fast-paced environments and is passionate about delivering exceptional dining experiences. We're looking for someone who:

• Has previous experience in a supervisory or senior team member role within the Irish hospitality industry
• Is a natural leader who motivates and supports colleagues under pressure
• Has good working knowledge of food safety and hygiene standards
• Is organised, reliable, and comfortable multitasking during busy service
• Communicates well with both customers and team members
• Is flexible with hours, including evenings and weekends

Skills Needed

Servicing, Hospitality, Managerial / Operational

About The Company

The Louis Fitzgerald Group offers all of our customers a warming welcome, quality service, and superb accommodation. The Louis Fitzgerald Group is one of Ireland’s largest privately-owned hospitality groups. Oozing with Irish culture the group has over 22 pubs, restaurants, and hotels located in the heart of Dublin and its surrounds. This includes some of Ireland’s most famous landmark premises such as An Poitin Stil, a memorabilia pub, where you will find many of Ireland’s most prized artifacts. The multi-award-winning Stag’s Head, and Kehoes Pub, are a haven for locals and tourists. In short, we pride ourselves on our reputable name within the hospitality industry.

Company Culture

With over 19 pubs, restaurants and 3 hotels the Fitzgerald Group prides itself on its great reputation within the hospitality industry in offering all of our customers a warming welcome, quality service and superb accommodation. Our current vacancies can open a window of many opportunities within the group to the right candidate. All employees will be helped and encouraged to develop to their full potential and the talents and resources of the workforce will be fully utilised to maximise the efficiency that will mark The Fitzgerald Group as a place to return to.

Desired Criteria

• Strong communication and interpersonal skills are desirable

Closing Date

Thursday 24th September, 2026

Contract Type

fulltime

Salary

Based on Experience