Restaurant Ops Lead — Guest Experience & Flexible Hours

RANG MAHAL PTE LTD; Dublin; On-site; EUR 60,000 - 90,000; Full time

Job summary

RANG MAHAL PTE LTD, an Indian restaurant with a history of over 50 years, seeks a passionate Restaurant Operations Manager to lead daily service in our Dublin venue.

You will oversee front-of-house and back-of-house operations, ensure guest satisfaction, manage staff, monitor quality and health standards, and support budgeting and marketing efforts to drive revenue.

Join a legacy of excellence and contribute to a dynamic team delivering exceptional dining experiences.

Qualifications

• Diploma or Degree in Hospitality Management or related field.
• Minimum 5 years of experience in restaurant or F&B operations.
• Proven leadership and team management skills.
• Strong communication and guest engagement abilities.
• Ability to work flexible hours, including weekends and public holidays.

Responsibilities

• Lead and manage all aspects of restaurant operations, including service delivery, guest satisfaction, and team performance.
• Supervise and support front-of-house and back-of-house teams to ensure smooth coordination and high service standards.
• Monitor and maintain quality control for food, beverage, cleanliness, and ambiance.
• Collaborate with the culinary team to ensure menu consistency, timely service, and guest satisfaction.
• Manage staff scheduling, training, and performance evaluations to ensure a motivated and efficient team.
• Handle guest feedback and resolve complaints promptly and professionally.
• Ensure compliance with health, safety, and hygiene standards in accordance with hotel and regulatory requirements.
• Monitor inventory levels and coordinate with procurement to ensure adequate stock of supplies.
• Assist in budgeting, forecasting, and cost control to achieve financial targets.
• Support the implementation of marketing and promotional initiatives to drive restaurant revenue.

Skills

Leadership

Team management

Communication

Guest engagement

Problem solving

Flexibility hours

Staff training

Education

Hospitality management degree

Tools

POS systems

Restaurant management software

Job description

RANG MAHAL PTE LTD, an Indian restaurant with a history of over 50 years, seeks a passionate Restaurant Operations Manager to lead daily service in our Dublin venue.

You will oversee front-of-house and back-of-house operations, ensure guest satisfaction, manage staff, monitor quality and health standards, and support budgeting and marketing efforts to drive revenue.

Join a legacy of excellence and contribute to a dynamic team delivering exceptional dining experiences.