Restaurant Operations Lead: Service & KPIs

SUHANG GOURMET PTE. LTD.; Dublin; On-site; EUR 30,000 - 45,000; Full time

Job summary

SUHANG GOURMET PTE. LTD. in Dublin is seeking a hands-on Operations Manager to ensure smooth day-to-day restaurant operations, meet sales targets and KPIs, and plan staff schedules.

The role emphasizes delivering excellent customer service, promoting a positive work environment, and strict compliance with licensing, hygiene, and health and safety guidelines; additional duties may be assigned by management.

Responsibilities

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively
• To provide excellent customer service and management and to ensure that all your staff understands the importance of such standards
• Ensure smooth day-to-day operation of the restaurant
• Obtain sales target and KPIs given by the management
• Assist in planning schedule
• Promote positive work environment
• Ensuring compliance with licensing, hygiene and health and safety legislation/guideline
• Develop strategic and operational plans for managing execution and measuring results
• Any other duties as may be assigned by management

Job description

SUHANG GOURMET PTE. LTD. in Dublin is seeking a hands-on Operations Manager to ensure smooth day-to-day restaurant operations, meet sales targets and KPIs, and plan staff schedules.

The role emphasizes delivering excellent customer service, promoting a positive work environment, and strict compliance with licensing, hygiene, and health and safety guidelines; additional duties may be assigned by management.