Restaurant Ops Lead — Guest Experience & Efficiency

SUHANG XIANGBAN PTE. LTD.; Dublin; On-site; EUR 50,000 - 60,000; Full time

Job summary

SUHANG XIANGBAN PTE. LTD. is seeking a Restaurant Operations professional to coordinate daily activities across outlets and ensure high service standards in an Irish setting. You will work with the Head Chef on menu planning, oversee sourcing, and manage vendor relationships to maintain quality.

The role emphasizes accurate reporting, sanitation compliance, cost control, and staff training to uphold the brand image and service quality across all locations.

Responsibilities

• Coordinate daily operations for Restaurant operations
• Manage other restaurants outlets by receiving other manager’s feedbacks
• Deliver good service and maximize customer satisfaction
• Respond efficiently and accurately to customer’s complaints
• Regularly review product quality, and sourcing for new vendors
• Daily reporting and inventory report to the Managing Director
• Ensure compliance with sanitation and Safety regulations
• Jointly coordinating and planning menu with Head Chef
• Managing and maintaining restaurant’s image to the public and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Train new and current employees on proper customer service, and service quality

Job description

SUHANG XIANGBAN PTE. LTD. is seeking a Restaurant Operations professional to coordinate daily activities across outlets and ensure high service standards in an Irish setting. You will work with the Head Chef on menu planning, oversee sourcing, and manage vendor relationships to maintain quality.

The role emphasizes accurate reporting, sanitation compliance, cost control, and staff training to uphold the brand image and service quality across all locations.